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Contact List - Toronto Water - Operational Support - Water Meters

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Contact Information

For meter installation or service requests, please contact the Water Meter Office assigned to your ward*. Use the City's interactive tool to find your ward.

Office hours: Monday to Friday, 7 a.m. to 3 p.m.*

For after hour emergencies, please contact 311.

West District Water Meter Office

Wards: 1 to 23
1026 Finch Ave. West
General Inquiry: 395-6378
Fax: 395-1079

East District Water Meter Office
24 to 44
60 Tiffield Rd
General Inquiry: 338-0421
Fax: 338-5278

*Should you wish to pick up a meter, please call ahead first. Please note that the City is not responsible for leaks to pipes or the main water shut-off valve. If one of these items is leaking, you may wish to contact a private plumber.