Toronto City Hall
Toronto City Hall
100 Queen Street West 
(North-west corner of Queen Street West and Bay Street)
Toronto, ON M5H 2N2
Public transit: subway to Queen (Yonge line) or Osgoode (University line) and walk on Queen St. Alternatively, take Bay bus #6 or #6A north from Union Station or south from Bay station (transfer required). Disembark at Albert St.
Accessible entrances and ramps
The primary accessible entrance to Toronto City Hall is the Hagerman Street entrance (north entrance).
There is a fully accessible ramp and the entry hours are from 7:30 a.m. to 4:30 p.m. If you are arriving outside these hours please use the intercom to contact the Security Desk for access. See map for location.
The alternative accessible entrance is through the City Hall main centre doors as per business hours listed below.
There are also two fully accessible ramps located along Bay Street to access Nathan Phillips Square. See map for location.
Wheel-Trans
The Hagerman Street entrance (north entrance) is the Wheel-Trans pick-up and drop-off location.
Parking
There is Municipal Parking (Green P) beneath Nathan Phillips Square. See map for locations. For more information please call 416-393-7275 or visit www.greenp.com.
Security Desk
Should you require accessibility information or assistance, please call City Hall Security at 416-392-7149. For general inquiries, please call 311.
Additional information
Vehicle access provided for Accessible Pedestrian drop-off and pick-up. We require a minimum notice of two business days.
Building hours
The building is open Monday to Friday from 7:30 a.m. to 9:30 p.m. and Saturday, Sunday and statutory/designated holidays from 8 a.m. to 6 p.m.
For details and business hours of specific counter services (e.g. marriage licences, building permits), please search the 311 Knowledge Base or call 311.
