Etobicoke Civic Centre
Etobicoke Civic Centre
399 The West Mall 
(South-east corner of Burnhamthorpe and The West Mall)
Toronto, ON M9C 2Y2
Public transit: subway to Islington, then Burnhamthorpe bus #50 west to The West Mall.
Accessible entrances and ramps
The primary accessible entrance to Etobicoke Civic Centre is the main entrance, which is fully accessible.
There is a ramp that runs south from the main entrance, west side.
There is an intercom at the main door that can be used to contact the Security Desk for assistance. See map for location.
Parking
The ramp ends at two accessible parking spots. There are four additional accessible parking spots in the visitor's parking lot.
Security Desk
Should you require accessibility information or assistance, please call Etobicoke Civic Centre Security at 416-394-8643. For general inquiries, please call 311.
Additional information
Once inside there are two elevators, one each at the north and south ends of the main hallway.
The elevators are in the locked down areas and after-hours access to them will require a Staff or Security escort.
Building hours
The building is open Monday to Friday from 7:30 a.m. to 9:30 p.m. and Saturday, Sunday and statutory/designated holidays from 8 a.m. to 6 p.m.
For details and business hours of specific counter services (e.g. marriage licences, building permits), please search the 311 Knowledge Base or call 311.
