Welcome to the City of Toronto website

City Manager's Office

The City Manager leads the municipal administration and provides guidance and advice to Council on the City’s fiscal, organizational, intergovernmental and service challenges.
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Operating budget

311 Customer Service Strategy

Non-emergency information on City services and programs by phone and online to residents, businesses and visitors 24 hours a day, seven days a week.

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Capital budget | Operating budget

Children's Services

In partnership with the community, the program promotes equitable access to high quality care for children and support for families and caregivers.

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Court Services

Provides administrative and courtroom support services to the public and a range of stakeholders that use the Provincial Offences Court and/or the Toronto Licensing Tribunal.

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Economic Development and Culture

Supporting local businesses and industries to create an economically strong city while promoting Toronto to the world. Delivering targeted programs and services.

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Emergency Medical Services

Provides 24-hour pre-hospital emergency and non-emergency care, transportation to and between hospitals for ill or injured individuals and public education programs.

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Capital budget | Operating budget

City Planning

Managing the growth of the city; reviewing and processing applications for development; doing research to develop and review plans, policies and projects.

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Fire Services

Protecting the city from fire, hazardous materials, natural disasters and other emergencies; and providing information and education about emergencies.

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Capital budget | Operating budget

Municipal Licensing & Standards

Issuing licences for businesses, property and animals, and monitoring vehicles, businesses and trades to ensure they follow all applicable municipal by-laws.

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Operating budget

Policy, Planning, Finance and Administration

Provides centralized financial and administrative support to the Deputy City Manager and Cluster B programs.

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Operating budget

Technical Services

Providing services including: the engineering design and management of City construction projects, reviewing development projects, and surveying and mapping.

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Operating budget

Facilities and Real Estate Divisions

To protect, maintain and maximize the City’s investment in its public buildings and real property.

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Capital budget | Operating budget

Financial Services

To implement system improvements and enhancements that maximize financial and management information for the City's divisional and corporate decision making processes.
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Capital budget

Fleet Services

To provide efficient fleet management services to City Programs and Agencies that maximizes safety and environmental sustainability and minimizes lifecycle costs.

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Capital budget | Operating budget

Information and Technology

To deliver innovative IT business solutions providing reliable support on secure and dependable corporate IT infrastructure supporting City Programs and Services.

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Capital budget | Operating budget

Office of the Chief Financial Officer

The Office of the Chief Financial Officer delivers four main services, Finance and Administration, Corporate Finance, Financial Planning and Special Projects.

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Operating budget

Office of the Treasurer

Provides services to the City of Toronto; supports: Accounting Services; Pension, Payroll and Employee Benefits; Purchasing and Materials Management and Revenue Services.
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Operating budget

City Clerk's Office

The City Clerk’s Office builds trust and confidence in local government in Toronto, realized through our services of electing government, making government work and promoting open government.
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Capital budget | Operating budget

City Council

City Council is composed of the Mayor and 44 Councillors who make decisions on behalf of their constituents – the people who vote for them in the 44 wards.

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Operating budget

Legal Services

To provide the highest quality Solicitor, Civil Litigation, and Prosecution services to further the legal interests of and minimize the risks to the City of Toronto and its Agencies.

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Operating budget

Office of the Mayor

The Mayor's role includes providing information and making recommendations to Council with respect to Council's role.

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Operating budget

Accountability Offices

The Accountability Officers are independent from the City's Administration and report directly to City Council through the Auditor General, Integrity Commissioner, Lobbyist Registrar and the Ombudsman.
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Capital budget | Operating budget

Sustainable Energy Plan

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Capital budget

Union Station

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Capital budget

Arena Boards of Management

Provides safe, full and equitable access to high quality indoor ice sport recreational facilities to provide opportunities for physical fitness and sport skill development.

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Operating budget

Association of Community Centres

Provides initiatives and tools for people to help themselves. Services are far reaching and target all sectors of the community. AOCCs also provide a vehicle for the City to connect to the community.
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Operating budget

Exhibition Place

Promotes and operates Exhibition Place as a park, entertainment, tradeshows and business destination.

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Capital budget | Operating budget

Heritage Toronto

Heritage Toronto is committed to the development of a shared sense of place and memory among the citizens of Toronto, through community involvement.

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Operating budget

Parking Tag Enforcement and Operations

Delivers services through four main service areas: Police; Office of the City Treasurer; Court Services; and Non-Program Revenues.

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Operating budget

Theatres

Theatres is comprised of the Sony Centre for the Performing Arts, the St. Lawrence Centre for the Arts and the Toronto Centre for the Arts.

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Operating budget

Toronto Atmospheric Fund

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Operating budget

Solid Waste Management Services

Responsible for collecting, transporting, processing, composting and disposing of municipal and private sector garbage and recyclables, as well as household hazardous waste
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Capital budget | Operating budget

Toronto Parking Authority

Exists to provide safe, attractive, self-sustaining, conveniently located and competitively priced off-street and on-street public parking as an integral component of Toronto's transportation system.
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Capital budget | Operating budget

Toronto Water

Clean water production, transmission and distribution, wastewater collection and treatment, and storm water collection, and treatment.

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Capital budget | Operating budget