Government agencies and agreements Requests for personal information
Requests for personal information from Government Institutions or Under an Agreement
(s. 32 of MFIPPA and s. 43 of PHIPA)
The City of Toronto creates and maintains a variety of records, many which contain personal information. The City frequently receives requests for access to this information from a number of external agencies conducting investigations that require documents containing personal information that is in the custody and control of the City.
Collection, use, and disclosure of personal information are restricted to specific conditions outlined in Part II of the Act. Section 32(e) of the Act permits the disclosure of personal information held by the City of Toronto to comply with an Act of the Legislature or Parliament and agreements or arrangements under such an Act or treaty. Examples of these types of requests include investigations by professional bodies such as the College of Physicians and Surgeons, government agencies such as Revenue Canada and requests by private individuals with power of attorney.
Personal information in the custody and control of the City may be disclosed for the purpose of complying with an act of the Legislature or Parliament.
Government agency staff who request personal information are required to request the information in writing. The request should be sent directly to the division head or manager responsible for maintaining the records. The request for information must be specific and cite:
the name of the Act(s) and relevant sections that grants them the legal authority to access the information (e.g. Subsection 72(3) of the Child and Family Services Act)
the name of the individual(s) to who the information relates
purpose for requesting the information.
City staff will forward a copy of the request to CAP for review and to confirm the legal authorities. The disclosure of the records is provided directly by the division head or designate who is responsible for the information.
