The Public Sector Quality Fair (PSQF) showcases service quality excellence in government, health-care and education sectors across Ontario.
The theme of the 2005 Public Sector Quality Fair was the "Power of Partnership". The event took place at the National Trade Centre, Exhibition Place, on October 6.
This major public sector event has gained widespread support and popularity by providing great opportunities for participants to showcase their achievements, establish contacts, celebrate public sector excellence, and learn from the experience of quality leaders in the public and private sectors.
Features of the 2005 PSQF were:
- Plenary sessions with well-respected quality leaders speaking about their experiences;
- Practical seminars on "need-to-know" areas of service quality and continuous improvement;
- Plenty of networking opportunities;
- Public sector teams exhibiting and discussing service quality achievements;
- Best practice examples from the public and private sectors; and
- A ceremony to recognize Gold, Silver and Bronze levels of achievement of exhibitors' initiatives at various stages in their quality journey.
Seminars included:
- Employment Engagement Surveys: How to and why measure your employee engagement level
- Ontario Federal Council's Leadership through Collaboration Award
- Progressive Excellence Program for the Federal Government: A partnership between the National Quality Institute's and Treasury Board of Canada
- The Quality Assurance Certificate Program: A partnership between the American Society for Quality (Ontario) and the Ontario Colleges
- Partnerships R Us - The Canada-Ontario Business Service Centre founded on a partnership between the Federal and Provincial Governments, governed by partnership and delivered to Ontario business clients through partnerships.
- Dr.Deming's Red Bead Experiment: A powerful demonstration of how the system of management influences individual performance
For more information visit the Public Sector Quality Fair Web site at: www.psqf.org.
