Council adopted a consolidated policy framework for Toronto's four accountability officers (auditor general, integrity commissioner, lobbyist registrar and ombudsman) that sets out their features of independence, accountability mechanisms to City Council, and the administrative and operational supports for their offices. Council approved the establishment of a new chapter in the Toronto Municipal Code for the accountability officers, which reflects their independent status in the City's government and reinforces their separation from the City's administration.

The City of Toronto's accountability mechanisms are summarized below.

The Auditor General is responsible for assisting City Council in holding itself and its administration accountable for the quality of stewardship over public funds and for the achievement of value for money in City operations.

The Integrity Commissioner is responsible for providing advice, complaint resolution and education to Members of City Council and Members of local boards on the application of the City's Codes of Conduct, and other by-laws, policies and legislation governing ethical behaviour.

The Ombudsman is responsible for addressing concerns about City services and investigating complaints about administrative unfairness. Access the Ombudsman's independent, secure website.

The Lobbyist Registrar is responsible for promoting and enhancing the integrity of the City's decision-making through public disclosure of lobbying activities and regulation of lobbyists' conduct.