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* * A guide to preparing a scannable resumé *
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The City of Toronto uses the latest technology to store and retrieve resumés electronically. The system we use is called Resumix. Resumix can store images of scanned resumés and attachments such as cover letters, certificates, etc. that are submitted by either mail or hand delivery.

Preparing a scannable resumé is easy. Like the traditional style resumé, you focus on format and content. Send us a clean original resumé and use a standard style resumé format. This will help us to scan it into Resumix..

Please note, resumés, cover letters etc. submitted using our on line application form or via fax are submitted directly into our database without having to be scanned.

By using this latest technology, we scan your paper resumé into a computer system so you might be considered for many different types of jobs.back to the top

How Resumix works
Your resumé is scanned into the computer as an image. Resumix looks at the image to distinguish every letter and number (character) and creates a text file. Then artificial intelligence "reads" the text and extracts important information about you such as your name, address, phone number, work history, years of experience, education, and skills.

Why is it important to know this?
When you prepare a hard copy resumé for the computer to read, you want it to be "scannable." A scannable resumé is clean so that the scanner can get a clean image. A scannable resumé has standard fonts, and crisp, dark type such as a laser printer or a typewriter with a new ribbon would produce - so the computer can recognize every letter. A scannable resumé has plenty of facts for the artificial intelligence to extract - the more skills and facts you provide, the more opportunities you'll have for your skills to match available positions.back to the top

Information in Resumix is used by City of Toronto, Human Resources consultants for staffing purposes.

By using the following guidelines, your resumé can be accurately scanned into our document imaging system.

Why prepare a scannable resumé?
The computer makes it easier for you to be considered for more jobs. It can search for just about anything in your resumé. You may be qualified and considered for jobs you never thought of.

A scannable resumé will:

  • maximize the computer's ability to "read" your resumé
  • maximize your ability to get "hits" (a hit is when one of your skills matches the computer search)back to the top

Format
Preparing a scannable resumé is easy; like the traditional style resumé, you focus on format and content.

To maximize the computer's ability to read your resumé, provide the cleanest original and use a standard style resumé.

The computer can extract skills from many styles of resumés such as chronological (list and describe up to six jobs in order, by date), achievement (describe achievements rather than job titles), functional (organize by skills rather than job titles) and combinations of resumé types.back to the top

The most difficult resumé for the computer to read is a poor quality copy that has an unusual format such as a newsletter layout, adjusted spacing, large font sizes, graphics or lines, type that is too light or paper that is too dark.

Tips on making your resumé scannable

  • use white or light-colored 8 1/2 x 11 paper printed on one side only
  • your name must be at the top of the page on its own line (your name can also be the first text on pages two and three)
  • list each phone number on its own line
  • use the standard address format below your name
  • provide a laser-printed original, if possible
  • typewritten original or high quality photocopy is okay
  • avoid using dot matrix printouts and low quality copies
  • do not fold or staple your resumé
  • use standard fonts such as Helvetica, Futura, Optima, Universe, Times New Roman, Palatino, New Century Schoolbook or Courier
  • use a font size of 10 to 14 points (avoid Times 10 point font, as it is too small)
  • don't condense the spacing between letters
  • for section headings use bolding and/or all capital letters, as long as the letters don't touch each other
  • avoid fancy formatting styles such as italics, underline, shadows, and reverse (white letters on black background)
  • avoid vertical and horizontal lines, graphics and boxes
  • avoid two-column format or resumés that look like newspapers or newsletters
  • try not to exceed three pages for your resuméback to the top

Content

When external applications are needed, a staffing consultant will perform a search using the resumé database. The computer searches for key words in your resumé. You may need to update your resumé to add a few key words to increase your opportunities for matching requirements or getting "hits".

Staffing consultants access the resumé database in many ways. They can search for your resumé specifically or search for applicants with specific experience. When searching for specific experience, they will search for key words, usually nouns such as:

  • writer
  • BA
  • marketing collateral
  • Society of Technical Communication
  • French (language fluency)back to the top

Make sure you describe your experience with concrete words rather than vague descriptions. The computer system will even extract the words and information from sentences contained in your resumé!

Tips for maximizing "hits" 

  • use enough key words to define your skills, experience, education, professional affiliations, etc.
  • describe your experience with concrete words rather than vague descriptions. For example, it's better to use "managed a team of software engineers" rather than "responsible for managing, training..."
  • be concise and truthful
  • use more than two pages if necessary. The computer can easily handle multiple-page resumés, and it uses all of the information it extracts from your resumé to determine if your skills match available positions. It allows you to provide more information than you would for a human reader
  • use jargon and acronyms specific to your industry (spell out the acronyms for human readers)
  • increase your list of key words by including specifics, for example, list the names of software you use such as Microsoft Word and Lotus 1-2-3
  • use common headings such as:
    • objective
    • experience
    • education
    • employment
    • work historyback to the top
    • positions held
    • skills
    • summary of qualifications
    • accomplishments
    • certificates
    • licenses
    • affiliations
    • languages
    • etc.

If you have extra space, describe your interpersonal traits and attitude.

Resumé tips
Some people may want to have two versions of their resumé:

  • One for the computer to read with a scannable format and detailed information. Send this one to us.
  • One for people to read, possibly with a creative layout, enhanced typography, and summarized information. Carry this one to the interview.

When faxing your resumé, set the fax to "fine mode"; the recipient will receive a better quality copy.back to the top

Additional information

  • The Electronic Resumé Revolution
    written by Joyce Lain Kennedy and Thomas J. Morow PhD.,
    Wiley Publishers, 1994
  • The Electronic Job Search Revolution
    written by Joyce Lain Kennedy and Thomas J. Morow PhD.,
    Wiley Publishers, 1994
    back to the top


 
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