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The
core service delivery features of a
comprehensive
continuum of supports and services include:
- An
Integrated Early Years Learning Environment - blending
the three streams of kindergarten, child care/early childhood
education and parenting. Strategies may include shared
space, resources and approaches.
- An
Early Childhood Staff Team - integrating staff
from the three early years streams with each member delivering
core aspects of the Early Years Learning Environment.
Strategies may include the development of a generic job
description.
- An
Integrated Governance Model - a consolidated
structure that has control over a pooled budget and a
mandate and accountability to provide management, planning
and administration and ensure the delivery of comprehensive
services and supports. Strategies include, joint program
planning, administration, financial management, program
evaluation.
- Seamless
Access - to services and facilitated access to other
services. Strategies include; common intake to the programs,
integrated client information/data collection.
- Parent
Involvement - to increase the participation of parents/caregivers
strategies may include participation in the governance,
program and planning.
Key
Outcomes for Toronto First Duty include:
Optimal
child development
- Physical
health and well-being
-
Social competence
- Emotional
maturity
- Interest
in reading and number activities
- Communication
skills
Service
system development
- Full
continuum of services
-
Appropriate service mix
- Use
of best practice programs
- Accountability
through funding & monitoring
Service
delivery integration
-
Centralized information about services
- Centralized
intake & referral
- Common
assessment instruments
- Interagency
service delivery teams
- Shared
protocols/practice guidelines based on best practices
- Shared
integrated client records or protocols for sharing information
- Service
coordination through facilitated access
- More
timely access
Individual
service use
- More
timely access
- Increased
service use (range & appropriateness)
- Increase
continuity of supports and services
- Increased
choice and satisfaction
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