Non-Residential customers
Changes to Non-Residential Rates for 2013
As a result of a decision made by City Council at its November 29, 2012 meeting, the charitable and not-for-profit organizations that were previously eligible for exemptions, will not pay solid waste user fees during 2013. Council also directed staff to further consult with these organizations to assess the impact of fees and to develop strategies for them to maximize diversion.
Opportunities
April Public Consultation sessions for Non-Residential customers
These three free consultation sessions happening downtown and in the communities of Scarborough and North York are your chance to find out more about the Non-Residential Customer Rate System. Let us know what impact it has on your organization. Learn about the Special Category Reduced Rate Program and how to assess your organization's eligibility for the Program. In addition to getting help from the City, you can network with and learn from other organizations on how they've successfully reduced their garbage and potential fees.
You may have someone in your own organization that's interested in helping you to reduce garbage and recycle more. This person will receive free City training and support and you will benefit from having your own 3Rs Ambassador Volunteer (PDF).
Has your organization gone from putting out multiple bags/containers of garbage down to one or two? Tell the City about your progress. We'll work with you to create a testimonial or case study (PDF). Your waste diversion efforts are worth promoting and celebrating!
Garbage tag/Yellow Bag requirements in 2013
For those Non-Residential customers that currently use them, Garbage Tags/Yellow Bags will still be required to receive curbside collection in 2013. Garbage Tags/Yellow Bags can be purchased from City of Toronto Canadian Tire stores at $3.10 each. The City will issue a 100% reimbursement for the Garbage Tags/Yellow Bags purchased and used in 2013. To apply for reimbursement, please print the 2013 reimbursement application form, complete the required information, attach original store receipts and mail it back to the City.
2012 phased-in Rates still apply
The 2012 Solid Waste Volume-based Rates phased in at 25% for Non-Residential customers as of July 1, 2012 are still in effect. Customers are expected to pay bills issued from this time period through to December 31, 2012. Those customers that apply and are approved for the Special Category Reduced Rate will receive credit for a portion of the 2012 fee charged.
Non-Residential customers that used Garbage Tags/Yellow Bags to receive curbside collection from July 1 – December 31, 2012, may apply for the phased-in 25% reimbursement of Garbage Tags/Yellow Bags purchased at full price by submitting the 2012 reimbursement application form.
Special Category Reduced Rates Program
City Council recently approved a Special Category Reduced Rate (a subset of the Non-Residential Rate Structure Program) for organizations that receive publically donated goods. To be eligible to receive the reduced rate, your organization must apply and be approved for an exemption of Non-Residential fees, which will account for the portion of publically donated waste. The application process requires organizations to complete a mandatory self-assessment checklist and a Special Category Reduced Rates application form. The checklist can be obtained by sending an email to specialrate@toronto.ca or you may go directly to the self-assessment checklist and complete it online. Approved Special Category organizations, will receive a credit for the portion of publically donated goods retroactive to July 1, 2012. This Question and Answers document provides more detail about the Special Category Reduced Rate Program.
City staff are available to help Non-Residential customers
Non-Residential customers requesting a site visit and/or educational literature may call 416-392-7738.
A Questions and Answers document provides more detail about the approved rate system for Non-Residential customers.
Headlines
City's correspondence to Non-Residential Customers (listed from most recent to previous):
- March 5, 2013
- Reminder letter - Are you eligible to receive the Special Category Reduced Rate? Plus, the City offers free resources/programs to help Non-Residential customers reduce garbage
- December 21, 2012
November 27, 2012
November 26, 2012
- Non-Residential Properties using bins/bags: Billing information and implementation of Special Category Reduced Rate Program
- Non-Residential Properties with bulk container collection: Billing information and implementation of Special Category Reduced Rate Program
- Questions & Answers for Special Category Reduced Rates for certain Non-Residential Properties
- April 10, 2012
- Solid Waste Management Tip Fees for Charitable Organizations
- Charge Account Application Form
(of interest to those that bring material directly to City Transfer Stations)
- April 5, 2012:
- Front-End Collection Rates for Non-Residential Properties effective July 1, 2012
- Front-End Collection Rate Information Sheet
- 2-Cubic Yard organic container specifications
- 3-Cubic Yard organic container specifications
- Converting Garbage container to organic container
- Organic container specification details
- Green Bin Guide
- Recycling Guide
- March 23, 2012:
- March 12, 2012:
- Nov., 3, 2011:
