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Food
Handler Certification Program |
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possible law suits from customers who are ill
There have been numerous cases where restaurants have been sued for causing a foodborne illness. The courts can award any amount of money, usually dependant on the type of illness and the severity.
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bad publicity will result in loss of customers
Word of mouth spreads very quickly and a restaurant can get a bad reputation, sometimes undeservedly. In the past, restaurants have had to put out full page advertisements to tell customers that the reports are untrue or to apologize for a foodborne illness.
- employees will not be at work resulting in lost wages and shortage of staff
Since employees eat at the restaurant for many of their meals, they may also get foodborne illness. They will not be able to show up for work because they are ill or if they are showing symptoms, will be ordered to stay at home by the Health Department. This will result in a shortage of staff for some shifts which will cause bad service and therefore, a potential loss of customers.
- foodborne illness investigations are time consuming and expensive
The local Health Department will conduct their investigation when a food poisoning occurs. This will be time consuming as the food item will be thoroughly analyzed and the operator will have to deal with many people until it is resolved.
- fines issued through courts from Public Health Inspector reports
Fines may be levied against the premises and the operator if it is found that they were neglectful in their duties.
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