Shelter, Support and Housing Administration staff:
(Click here for customer service contacts)

• Phillip Abrahams
  Director, Social Housing Administration
  416-392-0054
  pabraham@toronto.ca
  Social Housing providers (non-profits, co-ops or Toronto Community Housing), Social Housing waiting list and Rent-Geared-to-Income subsidy
  
  
• Patricia Anderson
  Manager, Partnership Development and Support
  416-397-4328
  panders@toronto.ca
  Media enquiries
  
  
• Phil Brown
  General Manager
  Shelter, Support and Housing Administration
  416-392-7885
  pbrown1@toronto.ca
  
  
• Anne Longair
  Director, Hostel Services
  416-392-5417
  alongair@toronto.ca
  City and Community-run emergency shelters
  
  
• Glenn Morgan
  Director, Program Support
  416-397-4161
  GMorgan@toronto.ca
  
  
• Elaine Smyer
  Manager, Emergency Planning
  416-397-1384
  esmyer@toronto.ca
  Emergency services for those displaced after an emergency, Emergency reception centres, Cold Weather Alerts, Cooling Centres

• Gord Tanner
  Manager, Streets to Homes
  416-397-4210
  gtanner@toronto.ca
  Street Outreach, panhandling, housing supports, housing assistance and counselling, and the Assessment and Referral Centre
  
  
• Julie Western Set
  Director, Housing and Homelessness Supports and Initiatives
  416-338-1141
  jwester@toronto.ca
  Drop-in centres, Housing Help centres, employability supports, Supports to Daily Living, landlord and tenant notices for rent reductions due to property tax decreases,Tenant Hotline, Tenant Defence Fund grants and Federal, Provincial and City funded homelessness grants