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Frequently
asked questions for housing providers |
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| 1.1
Ownership of property |
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| A
household is applying for RGI. A household member owns a house
which he rents out. Does he have to sell his property if it
is a source of income? |
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| Yes,
if it is a property that can be lived in all year. According
to HSA Regulation 367, section 32, an owner of residential property
which is "suitable for year-round occupancy" must
sell the property within 180 days of receiving RGI assistance.
This regulation does not make an exception for property owners
whose property is a source of income. |
| The housing
provider can give more time to sell the property if there are
reasonable grounds for doing so or an abused member of a special
priority household believes that selling the property would
put their life at risk. |
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| 1.2
Year-round property: What does it mean? |
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| If
a household owns a "year round" property, they must
sell it within 6 months of receiving RGI. Does the legislation
define year round property? |
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| No
definition of "year-round property" is given in the
legislation. Regulation
367, section 32 states that "each member of the [RGI]
household who has a legal or beneficial interest in a freehold
or leasehold estate in residential property located in or outside
Ontario that is suitable for year-round occupancy shall divest
himself or herself of his or her interest in the property and
shall give written notice to the service manager of the divestment." |
Practically
speaking, a year-round residential property would be any dwelling
of a permanent nature that:
• is winterized,
• has indoor plumbing
• is in a reasonable state of repair (has insulation,
a roof, windows and doors, plumbing and wiring in working
order), and
• has year-round road access.
Each housing
provider will determine whether a property is suitable for
year-round occupancy.
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| 1.3
Renting another property |
| Can an RGI household rent a dwelling somewhere else? |
| No, the household cannot rent a dwelling somewhere else. Regulation 367, s.32 (1) prohibits an RGI household from having a "leasehold interest" other than their RGI unit. |
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| 2.1
Minor children absent from unit for extended periods of time |
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| Some
households send their minor children abroad to live with family
to learn their language and culture. If a child is living abroad,
is the child a member of the household? |
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| A child
living abroad, and not attending university or college, is not
a member of the household. |
| Children
living away from the household can continue to meet the definition
of “child of the household” while at a "recognized
educational institution". Per Regulation 367, section 42
(2), the only recognized educational institution outside Ontario
is a university or college (post-secondary). |
Households
must report changes in household composition within 30 days
as stated in City Guideline 2008-3. If the child had their
own bedroom, the household would be overhoused when the child
leaves. |
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| 2.2
Overhoused household: grandchild added to household composition |
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| A
household, which is overhoused in their current unit, has added
a grandchild to the household. Is the household still considered
overhoused if adding the grandchild makes them eligible for
the unit size? |
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| No, the
household will no longer be overhoused if the housing provider
agrees that the child can join the household. |
| If a household
wishes to add additional members, they must request the consent
of the housing provider. Regulation 339, section 21.(1) gives
housing providers the authority to decide if they want to permit
additional persons to join a household. Housing providers should
establish a policy that outlines when individuals can join a
household and whether or not a new lease or occupancy agreement
will be drawn up. Housing providers’ policies should not
unreasonably restrict occupancy of additional persons. |
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| 2.3
Caregivers: treatment for occupancy standards and income |
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| When
are caregivers members of a household? When are they not members?
When are they eligible for an additional bedroom? Is their income
included in household income? |
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| The City’s
Local Occupancy Standards state that you may give an additional
bedroom for an individual who is not a member of the household
but who is there to provide overnight support services for a
member with a disability or medical condition. |
| The City
has created 3 medical forms that will help housing providers
decide when to give a household another bedroom and whether
an individual is a member of the household. To download copies
of medical forms, see Chapter 10 of the RGI Guide. |
| If the
caregiver is only there to provide services to a member of the
household, then the caregiver is not a member of the household.
In this case, the caregiver’s income is not included in
the household income. If the caregiver is a member of the household,
then the caregiver’s earnings are included in the household’s
income. |
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| 3.1
RRSP as income |
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| If
a household makes either (a) a lump sum RRSP withdrawal or (b)
monthly RRSP withdrawals, are any of these withdrawals treated
as income when calculating RGI? |
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| No in both cases.
Withdrawals from an RRSP are not considered income when calculating
RGI. All funds invested in an RRSP, whether principal or earnings
on the principal, are excluded from income when calculating
RGI. |
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| 3.2
Deduction for children in a family unit
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| A
family unit is allowed $150 deduction if the family unit has
at least one child. Who gets this deduction if the child's parents
are separated, live in two different RGI households and have
joint custody of the child? |
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| Both households
would be eligible for the $150 employment deduction. |
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| 3.3
Support payments received in arrears
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| When
support payments are received in arrears, how is the income
treated? |
| If the
household member receives a retroactive payment of support,
treat it as income of the month in which it should have been
received. |
| The payment
will result in a mid-year increase in rent effective the first
day of the third month following the month in which it should
have been received. If the household income drops in the following
month, the effective date of the reduced rent is the first day
of the month after the income dropped. |
| If there
is more than one retroactive lump sum support payment, use the
fluctuating income method. Average the household income received
in each 3 month period(s), and calculate rent based on the average.
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| 3.4
Calculating minimum rent with utility charges
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| If the
household's income is so low that I calculate their RGI and
it is less than $85 minimum rent, should I bring the RGI up
to $85 and then add the utilities? |
| No. Calculate
the part of RGI rent based on the income and then add the utility
charges/allowances. If the final amount is $85 or higher, use
this amount for the household's RGI rent. If the final amount
is less than $85, then the household's RGI rent will be $85. |
| Example
1:
Income = $50 a month
30% of income ($50 x 30%)= $15
Utility charge = $30
Total = $45
RGI rent (minimum rent) = $85
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| Example
2: Income
= $250/month
30% of income ($250 x 30%)= $75
Utility charge= $30
Total=
$105
The household
RGI rent is $105
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| 3.5
RGI calculation for Ontario Works beneficiaries
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| A
benefit unit is made up of more beneficiaries than being claimed
to Social Assistance on the drug card. Does a provider calculate
RGI on the beneficiaries that are on the drug card or all the
beneficiaries in the unit? |
| You must
calculate RGI using the number of beneficiaries on the drug
card. Confirm the number of beneficiaries declared by the household.
If there is a household member not included on the drug card,
you may have to ask the household member to try to obtain income. Tell
the household that they must ask Toronto Employment and Social
Services to review the number of beneficiaries in the unit. |
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| 3.6
How is RGI rent calculated? |
| RGI rent is calculated in accordance with Regulation 298 of the Housing Services Act. The text below provides a simplified explanation of how RGI rent is calculated. There are some other factors which will affect RGI rent. |
For households whose primary source of income is not social assistance:
- Add up all sources of gross income, except those excluded under Regulation 298. Common exclusions from income are: payments, refunds or credits from governments, assets/interest on assets held in RRSPs or RESPs, and, income of students who are children of a household.
- Multiply by 30%.
- Determine utility charge or utility allowance depending on what utilities are paid by the housing provider or the household.
- Add 2. and 3. The total equals RGI rent.
- Determine non-RGI charges such as parking, cable TV, etc.
- Add 4 and 5. The total equals monthly rent for the RGI household.
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For households whose primary source of income is social assistance:
Instead of following steps 1 and 2, take the amount shown for the "benefit unit" size in column 2 of the following tables found in Regulation 298 of the SHRA link:
Table 3: Ontario Works Rent Scale for single parents
Table 4: Ontario Works Rent Scale for households without dependants, or,
Table 5: Ontario Disability Support Program Rent Scale |
Here are some examples of rent calculations for RGI households.
Employment Income
Applicant A is a single parent with two young children. Her annual income is $30,000. The housing provider pays for all utilities for her 2 bedroom apartment. |
| Applicant A's monthly income |
$30,000/ 12 = $2,500 |
| Less: employment related income deduction |
$(150) |
| Applicant A's adjusted income for RGI |
$2,350 |
Income part of RGI rent:
30% of adjusted income |
$2,350 x .3 = $705 |
Utility part of RGI rent:
Add charge for lights, cooking power for 2 bedroom apartment |
$43 |
| Total RGI Rent |
$748 |
| Non-RGI charges: Parking |
$35 |
| Total Monthly Rent |
$783 |
Diagram
Ontario Disability Support Income
Applicant B lives in a one bedroom apartment. He receives income from the Ontario Disability Support Program (ODSP). He is just moving in to an RGI unit. He will pay for hydro, but the housing provider will pay for the other utilities.
Applicant B currently receives the maximum entitlement from ODSP.
His RGI rent is based on the ODSP rent scale (Table 5 of Regulation 298). |
| Income part of RGI rent (column 2 of Table 5) |
$109 |
| Utility part of RGI rent |
$ 0 |
| Total RGI rent |
$109 |
For more information about how RGI rent is calculated, see Chapter 6 of the City's RGI Guide.
Diagram |
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| 4.1
Disclosing information about household members |
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| Is
there an issue of confidentiality when one member of the household
does not want another member to know about his or her income? |
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| No, there
is no confidentiality issue in this situation. The rent is calculated
based on the household income and each household member is responsible
for payment. |
| Each member
of the household, 16 years of age or older, must disclose income
and assets information. They must sign the income and asset
form to verify that the information is complete for the household. |
| Each member
of the household is responsible for ensuring that all of the
household's information is true. Each of the members signs a
lease that states that the geared-to-income rent will change
if the household's financial circumstances change. Each member
of the household has the right to know why the rent changed
and what information was used to calculate it. |
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| 5.1
Annual Reviews |
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| When
must we complete an annual review when there has been a mid-year
income change? |
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| If a member
of a household reports a change in income, you must complete
a mid-year review for that household to ensure the correct rent
is charged and to review their eligibility for RGI. |
| You must
review RGI households for RGI eligibility once every 12 months
according to Regulation 367 Section 59 and Regulation 298/01
Section 52. Per City Guideline 2008-5, housing providers can
choose to complete reviews every 24 months or less for fixed
income households. |
| Once the
mid-year review is completed, and if you are satisfied that
the income documents are acceptable until the next annual review,
you can shift the date of the next annual review to 12 months
after the last. |
| If housing
providers wish to maintain consistent annual review dates based
on other factors, they may. The HSA requires annual reviews
at least every 12 months (24 months for fixed income per the
City’s local rule), but does not prohibit more frequent
reviews. |
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| 6.1
When a household asks for a review of a decision
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| A
staff member makes a decision about a household and the household
asks for a review of the decision. Can that staff member be present
at the review? |
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| No, a staff member
who participated in making the original decision cannot be present
at the review. However, the staff member may provide
information about the decision to the review body
before they discuss the original decision. |
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| 7.1
Selecting applicants to fill RGI vacancies
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| Do
housing providers have to take applicants from the top of their
subsidiary waiting list, even if the top applicant household
is unsuitable for the co-op project? |
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| No, a housing
provider does not have to accept every applicant. According
to Regulation 339,18.1, a housing provider may refuse to offer
an RGI unit to an applicant on their subsidiary list if: |
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the housing provider determines, based on the household’s
rental history that they may not pay their housing charges on
time or
• the household does not agree to accept its responsibilities
as a member of the housing co-operative or the housing provider
has reasonable grounds to believe that the household will not
accept or will be unable to accept those responsibilities. |
| Housing
Connections will ensure that applicants meet basic eligibility
requirements. Co-ops may pre-screen household applicants for
membership while they are on the subsidiary list. If the co-op
decides that the household does not qualify for membership,
the co-op cannot take any action until the household reaches
the top of the subsidiary list and there is a vacancy. |
| When there
is a vacancy, a co-op can refuse to offer the unit to the top
applicant on the subsidiary list if they were not suitable for
membership. The co-op will also ask Housing Connections to remove
the applicant from the subsidiary list. If the applicant asks
for an internal review and the decision is reversed, Housing
Connections will place the applicant back on the subsidiary
list with the original application date. |
Once
they have refused the applicant household (based on the criteria
outlined above), the housing provider can offer the unit to
the next prescreened household. Prescreening will help to
prevent vacancy losses. |
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| 7.2
Co-ops and special priority applicants |
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| Do
special priority applicants go through the co-op membership
process in a co-op the same way as every other applicant does? |
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| Yes, the
co-op can follow its regular membership process, keeping in
mind the need of the applicant for RGI housing. The co-op does
not have the right to ask questions about the reasons for the
special priority status. |
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| 7.3
Co-op
bylaw for absence of unit
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| If
a co-op has a bylaw which states that, after an absence of 90
days, membership is lost, the bylaw does not agree with City
Guideline 2002-3 (revised June 1, 2004). It states that RGI
must be taken away if a household is absent from their unit
for more than 120 consecutive days. Do co-ops have to change
their bylaws to extend the absence rule to 120 days to be consistent
with City Guideline 2002-3 (Revised June 1, 2004)? |
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| Yes. The
HSA, Regulation 367 Section 37 lets the Service Manager (City
of Toronto) establish a maximum absence period of no less than
60 consecutive days. In City Guideline 2002-3 (revised June
1, 2004), the City set the maximum absence period to 120 days.
Refer to this City Guideline for exceptions such as medical
reasons. All transferred housing providers must change any bylaws
or policies to comply with this City Guideline. |
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| 7.4
Co-op long-term guest income |
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| Does
a registered long-term guest at a co-op have to sign the Occupancy
Agreement if their income is included in the household income?
Will this affect the long-term guest's right to the unit if
all other household members vacate, leaving only the long-term
guest in the unit? |
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| A long-term
guest is not required to sign the Occupancy Agreement. They
are, however, required to sign a Long Term Guest Agreement which
is required under the Occupancy Bylaw. The co-op must include the long-term guest's income
in the household income for calculating RGI. |
| The sample
bylaws prepared by the co-op sector and used by co-ops state
the conditions under which the long-term guest may remain in
the unit. If all other household members vacate the unit, the
long-term guest would not be allowed to stay. One of the conditions
for long-term guests is that they must immediately vacate the
unit when the member's occupancy rights end. Although this type
of policy is different from rules in the Residential Tenancies
Act (RTA), remember that the RTA does not apply to co-ops. |
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For more information
or to report errors on our Web site please contact us at socialhousing@toronto.ca
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