July 31, 2009 - 8:29 p.m.

The City has prepared a detailed plan to resume normal City services and programs. The plan was announced at 3 p.m. on Thursday, July 30 by the Mayor and City Manager. The City of Toronto wishes to thank residents and businesses for their patience and support during the labour disruption.

The information on the links below outlines the services that were affected by the strike by members of Locals 79 and 416.

Information for City of Toronto employees

Police, Fire, TTC and Long Term Care Homes & Services (Homes for the Aged) are not affected by a labour disruption. Emergency calls for ambulance/paramedic services will continue as usual. Non-emergency and low priority calls may be affected.

The City’s water supply and sewage treatment systems will continue to function within established safety and quality standards.

The City's current efforts are concentrated on maintaining as many City services as possible. With the exception of refunds for day camp, swimming and leadership programs, the City will deal with refunds once the labour disruption ends and normal City services resume.

The following service adjustments will be in place for the duration of a strike by the Canadian Union of Public Employees Local 79 and the Toronto Civic Employees' Union Local 416 (CUPE).

• Council and Committee Meetings and Environment Days
• City Hall, Metro Hall and Civic Centres
• Wedding Chambers
• Toronto Archives

• Employment and Social Services
• Children's Services
• Long Term Care Homes and Services (Homes for the Aged)
• Shelter, Support and Housing Administration
• Social Development, Finance and Administration
• Toronto Public Health
• Beaches

• Technical Services
• City Planning
• Toronto Building
• Municipal Licensing and Standards (ML&S)
• Animal Services
• Parking Tag Operations
• Utility (Water and Solid Waste) and Property Tax Bill Payments

• Tenders, Request for Quotations, Request for Proposals and Request for Expressions of Interest
• Toronto Office of Partnerships
• Affordable Housing Office
• Office of the Lobbyist Registrar
• Toronto Public Library

Cancelled

All scheduled meetings of Council, community councils, standing committees, advisory committees and task forces will be cancelled. More information. This includes hearings conducted by the Committee of Adjustment and the Property Standards Committee and their area panels. All public consultation meetings are cancelled and will be rescheduled.

All Environment Days scheduled during the labour disruption will be rescheduled

City Hall, Metro Hall and Civic Centres

Public access to City Hall, North York Civic Centre, Metro Hall, York Civic Centre and Scarborough Civic Centre will be restricted to ground floors only, Monday to Friday, 8 a.m. to 4:30 p.m. only. The public may have to cross picket lines to enter these buildings. In a legal labour disruption, unions have a lawful right to picket. Anyone who encounters any problems in attempting to cross a picket line is encouraged to speak with a City management staff person who will be present. Access to parking at some City facilities may be delayed. Members of the public having business on other City floors will require an escort by a representative of the program area with whom they have business.

Courier deliveries will continue to be accepted in the City Hall and Metro Hall mail rooms.

Closed

The East York Civic Centre and Etobicoke Civic Centre

Continued City Hall services

• Receiving legal documents including notices, claims and appeals
• Receiving requests related to the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA)
• Issuing marriage licences
• Issuing burial permits
• Registering births and deaths
• Commissioner of Oaths

Submission of Official Documents

In-person delivery of mail or documents addressed to the City Clerk, including appeals of planning matters to the Ontario Municipal Board will be accepted at the City Clerk's Office counter on the ground floor of City Hall.

City Clerk's Office service counters at Etobicoke, North York and Scarborough Civic Centres will be closed.

Cancelled services

• All tours, visits, presentations and official City events
• Research of past decisions and bylaws
• Receiving and responding to City employment applications
• Public education program and school/community group tours of City Hall

Wedding ceremonies will continue during regular business hours from Monday to Saturday at Toronto City Hall. Only scheduled ceremonies at North York Civic Centre will take place. No new bookings will be accepted during the strike, except at Toronto City Hall.

Closed

Wedding facilities in the Scarborough, East York and York civic centres. Affected residents can call Registry Services at
416-392-7036.

Toronto City Hall will continue to issue marriage licences.

Applications for marriage licences are available from the province.

Toronto Archives

The City of Toronto Archives located at 255 Spadina Rd. will be closed.

Garbage Collection

Houses

Residential curbside garbage, green bin and recycling collection is cancelled in all areas of the City except Etobicoke.

All city-wide yard waste, white goods (e.g., fridges and stoves), household hazardous waste, ElectroVan and HazMobile collection is cancelled, including in Etobicoke.

Residents are encouraged to properly package and store their garbage where possible. Continue to separate Green Bin materials, recyclables and other garbage. Please do not place any items out at the curb.

Each bag of waste must not weigh more than 20 kg (44 lbs) in accordance with Municipal Code Chapter 844-14 B (see general requirements on page 15.

For houses with no collection services:

During the strike, you may drop off your garbage at one of seven transfer stations or at any of the temporary drop-off locations across Toronto. Hours of operation and directions are provided below. You may experience delays at the sites. Your patience, understanding and cooperation is appreciated during this time.

Spraying at closed temporary drop-off sites

Information about rat/rodent control -- 416-338-RATS

Temporary drop-off sites have been opened at a number of locations for the duration of the strike. All sites are approved by the Ministry of the Environment for use as temporary garbage storage sites. Toronto Public Health inspectors monitor all sites daily. Professional pest and odour control measures are in place at all temporary locations.

Pest control includes spraying and traps. The chemical in the spray is the same one used in shampoos to treat head lice and is half the concentration found in the shampoo. The sprays are quick-drying and are broken down by exposure to sunlight. The spray is applied directly to the garbage on site and there is minimal drifting of the spray. The bait in the traps is secured in locked, anchored and tamper-proof stations.

Following visits by Toronto Public Health on July 3 to several of the temporary garbage drop-off sites and in consultation with the Medical Officer of Health, the City amended its spraying protocol. Daily spraying for odour control continues, however now pest control spraying is based on results of a daily individual site inspection. This has the potential to reduce the amount of pest control spraying.

The City will not be removing garbage from the temporary drop-off sites as there are insufficient resources to transfer and dispose of the garbage, and remediate the sites (clean and sanitize) so they can return to public use. Access to transfer stations and the temporary drop-off sites is also limited. The full, closed sites will continue to be patrolled and monitored by both security and City staff for the duration of the strike, and all health and environmental protection measures will continue to be implemented.

Please continue to store recyclables, yard waste and bulky items until normal City services resume. Once your Blue Bin is full, continue to store recyclables in clear plastic bags. Residents should continue to separate Green Bin materials from other garbage until they require disposal. When bringing materials for disposal, please combine Green Bin materials with other garbage, place in securely tied, double plastic bags and bring to any of the drop-off locations. Each bag of waste must not weigh more than 20 kg (44 lbs) in accordance with Municipal Code Chapter 844-14 B (see general requirements on page 15.

To minimize the amount of waste, please:

• Postpone garden trimming and pruning
• Use a backyard composter for yard waste and organics (no meat or dairy products should be composted)

Residents are asked:

• To help elderly and persons with disabilities in their neighbourhood by offering to take their garbage to the designated nearest drop-off locations
• Not to throw garbage onto streets, into laneways or parks
• Not to leave litter or waste at litter bins. These will not be emptied during the disruption

Deliveries of pre-ordered new and additional residential Garbage and Blue Bins will continue.

Existing requests for repairs or exchanges of residential bins will be postponed until the labour disruption has ended.

When normal City services resume, residents will be able to put out their additional garbage, without requiring the use of a bag tag, and it will be picked up free of charge.

Facts about Toronto's Green Bin program.

Apartment Buildings and Condominiums

Garbage collection will continue in most apartment and condominium buildings. Recycling collection will continue in some buildings. Check this list to determine if collection at your building will continue. In buildings where organics collection is already provided, this service will continue.

If your building's name and address does not appear on the list, it means your collection service is cancelled during the labour disruption. Affected residents have the option of dropping off their waste for free at either an official temporary garbage drop-off site or City transfer station (see below list of all these locations, including a map). Please double bag your waste using regular garbage bags. Each bag of waste must not weigh more than 20 kg (44 lbs) in accordance with Municipal Code Chapter 844-14 B (see general requirements on page 15.

Apartment and condo superintendents:

• Please have containers ready for collection the night before as collection times and days may vary.

Apartments above businesses

Collection from apartments above businesses is cancelled across the city, including in Etobicoke.

Information for small businesses and apartments above commercial in Etobicoke.

Commercial - Yellow bag program customers only

• Yellow bag program collection is cancelled.
• Each bag of waste must not weigh more than 20 kg (44 lbs) in accordance with Municipal Code Chapter 844-14 B (see general requirements on page 15.
• Yellow bag customers may deliver their waste to a transfer station or a temporary garbage drop-off site free of charge. There is no need to use a yellow bag. Please double bag waste in regular plastic garbage bags.
• Yellow bag customers dropping off a large number of bags should be prepared to show either a business card or business letterhead to identify themselves as program customers.

Commercial - all other businesses (non-yellow bag customers)

• Commercial waste from all other businesses will be weighed and subject to a $100 per tonne tip fee. All odorous commercial waste must be double bagged.

Garbage drop-off locations

Notice on new temporary garbage drop-off sites (PDF)

All residential waste will be accepted free of charge. All must be double-bagged. Each bag of waste must not weigh more than 20 kg (44 lbs) in accordance with Municipal Code Chapter 844-14 B (see general requirements on page 15.

Transfer Stations
Two transfer stations are open 24 hours a day, seven days a week to accept both residential and commercial garbage.  

Bermondsey Transfer Station
188 Bermondsey Rd
(Eglinton Ave. E. & Victoria Park Ave. area)

Ingram Transfer Station
50 Ingram Dr
(Keele St. & Eglinton Ave. W. area)

In addition, five transfer stations are open 12 hours a day, from 7 a.m. to 7 p.m., seven days a week to accept both residential and commercial garbage.

Disco Transfer Station
120 Disco Rd
(Dixon Rd. & Carlingview Dr area)

Dufferin Transfer Station
35 Vanley Cr
(Chesswood Dr & Sheppard Ave. W. area)

Victoria Park Transfer Station
3350 Victoria Park Ave
(Victoria Park Ave & Finch Ave. E. area)

Commissioners Street Transfer Station
400 Commissioners St
(Lake Shore Blvd. E. & Logan Ave area)

Scarborough Transfer Station
1 Transfer Pl
(Markham Rd & Sheppard Ave. E. area)

Temporary drop-off sites:

View 2009 Garbage Drop-off Locations in a larger map

Click on one of the balloon icons to see drop-off details.
Click on the + sign in the upper left corner to zoom in for a closer look at the map, or one of the little arrows to move around the map.

Map legend

	blue balloon with central dot: Transfer Station open 12 hrs./day 7 a.m.-7 p.m.
	blue balloon: Transfer Station open 24/7
	green balloon with central dot: Temporary garbage drop-off sites open 12 hrs./day 7 a.m.-7 p.m.
	red balloon with X: Temporary garbage drop-off site closed.

Parks, Forestry and Recreation

Parks will be open for casual use only. There will be no turf or grounds maintenance.

Cancelled

• All permits in parks, tennis courts, outdoor sports fields and civic squares.
• Wedding photography permits. No new permits will be issued
• In-person registration for recreation programs at community centres and civic centres will be cancelled. Registration through touch-tone automatic registration and the internet will continue
• All recreation programming, including camps, classes, drop-ins, clubs, school visits, walking tours and presentations
• All City programming in community schools.

Cancellations, Credits and Refunds

• Refunds for day camp, swimming and leadership program fees for programs scheduled for the weeks of June 22 to July 17 inclusive began to be processed on July 20. Residents who registered for any of these programs can expect refunds by the end of the July. Please check your bank/credit card statements or your mail for your refund.

Closed

• All City community centres and fitness centres
• All City-operated indoor/outdoor swimming pools and arenas
• All City golf courses
• Outdoor wading pools
• Some splash pads on timers may remain operational depending on maintenance and site conditions. All others will be closed
• All greenhouses and conservatories
• Glen Rouge Campground
• Riverdale Farm
• Public washrooms located in City parks

Open arenas and community centres

The following arenas and community centres operated and staffed by Boards of Management will not be affected:

Arenas

• George Bell
• Larry Grossman Forest Hill Memorial Area
• McCormick Playground Arena
• Moss Park
• North Toronto Memorial
• Ted Reeve
• William H. Bolton
• Lakeshore Lions
• Weston Lions

Boards of Management operated-community centres

• 519 Church
• Applegrove Community Complex
• Cecil Street Community Centre
• Central Eglinton Community Centre
• Community Centre 55
• Eastview Neighbourhood Community Centre
• Harbourfront Community Centre
• Ralph Thornton Community Centre
• Scadding Court Community Centre (pool closed)
• Swansea Town Hall

Urban Forestry Services

Urban Forestry Services will respond to emergencies involving City-owned trees that grow on the City road allowance and in natural areas that pose a public safety hazard. Contact Access Toronto at
416-338-0338.

Island Ferry Service

Toronto Island ferry service will be cancelled. Island residents will be advised of special transportation arrangements.

Toronto Water

Water supply and sewage treatment systems will continue to function within established safety and quality standards. In the event of any of the following critical situations, contact Access Toronto at
416-338-0338:

• Severe basement flooding
• Flooded road surface
• Blocked sewer connection
• No water supply
• Interruption in water service because of a broken water main or local construction
• To report a broken or leaking water main
• To report blocked storm sewers
• An emergency shut-off of water supply (flooding)
• To report a spill (such as oil or chemical)
• For water quality issues such as rusty water
• All non-essential services are suspended

Economic Development, Culture and Tourism

Enterprise Toronto/small business centres located at the Scarborough Civic Centre, City Hall and North York Civic Centre are closed.

The Toronto Film and Television Office is open with reduced service. The film office is located on the first floor of City Hall and is open 8:30 a.m. to 4:30 p.m., Monday to Friday.

Museums, Galleries and Cultural Facilities

City-run museums, art galleries and cultural facilities will be closed and programming and permits will be cancelled. All directly operated facilities will be closed including museums.

Special Events and Farmers' Markets

All City-run scheduled events at Nathan Phillips Square, Metro Square, other civic squares and in parks are cancelled. Contact Access Toronto at 416-338-0338 to confirm if an event is proceeding. Some large special events that are not organized by the City will go ahead as scheduled.

The six farmers' markets that take place on City squares will continue as follows:

• City Hall, Nathan Phillips Square
  
• Metro Hall, Metro Square
• Etobicoke Civic Centre
• East York Civic Centre
• North York Civic Centre, Mel Lastman Square

Court Services

Continuing

All Provincial Offences Court locations within the city remain open for business as usual during the hours indicated on tickets issued and other court documents. Scheduled court appearances including trials will be conducted in accordance with notices that have been sent out.

Click here for more information about the Provincial Offences Act.

Provincial Offences Court locations:

Toronto West Court Office
York Civic Centre
2700 Eglinton Avenue West

Toronto East Court Office
1530 Markham Road
Main floor,

Toronto South Court Office
Old City Hall
60 Queen St. West

Toronto South Centre Avenue Office
70 Centre Avenue
Main Floor (University & Dundas)

Court Administration Office
137 Edward St., 2nd floor

Transportation Services

• Emergency repairs to expressways, roads, sidewalks and bridges
• Replacement of damaged or missing stop signs and other safety-related traffic signs
• Emergency permit requests (utility work, film, construction and temporary street occupancy)
• Emergency parking permit issuance
• Emergency bylaw investigations
• Emergency traffic investigations

Priority will be given to protecting public safety. In these situations, contact Access Toronto at 416-338-0338.

Suspended services:

• Routine replacement of non-safety-related traffic signs
• Routine repairs or maintenance to expressways, roads, sidewalks and bridges
• Street cleaning and flushing
• Routine pavement marking and bylaw investigations
• Planning and development review activities
• Grass cutting in some areas
• Routine permit requests for utility work, film, construction and temporary street occupancy
• Routine bylaw investigations and traffic investigations
• Catch basin cleaning
• Curb cutting
• Utility cut repairs
• Street lighting investigations
• Traffic data collection and safety reviews

Parking Permits

Parking permits will not be issued during the strike. However, if you receive a parking ticket in a permit parking area for which you have been unable to obtain a parking permit, parking tickets issued in these areas will be cancelled when you obtain your new permit.

Once the strike is over, residents who then wish to purchase parking permits may present tickets issued during the course of the strike for cancellation at the permit parking offices. Tickets will only be cancelled for permit parking infractions that were issued within areas designated under the permit parking program. Residents must be purchasing a new permit in order to have tickets cancelled.

Permit Parking office locations:

• City Hall, Main Floor, 100 Queen Street West
• East York Civic Centre, Main Floor, 850 Coxwell Avenue

Emergency permits will be issued for businesses/residents if it is an issue of public safety:

• Excavation with no shoring
• Excavating near a tree and tree roots are exposed
• Equipment blocking the sidewalk
• Closing a street with no notice or permit.
• Developers have scheduled deliveries i.e. - crane, air conditioner units on top of tall buildings
• Backed-up sewer and you need to bring in a repair crew
• Delivery of large disposal bins in residential areas

Visitor parking permits can be obtained 24/7 online.

Employment and Social Services

Three offices will remain open weekdays between 9:30 a.m. and 3 p.m. to offer emergency financial assistance only. Clients may visit or contact any of the following offices during a labour disruption:

• Etobicoke North – 220 Attwell Dr – 416 392-6400
• Downtown – 111 Wellesley St E – 416 392-5300
• Scarborough West – 1225 Kennedy Rd – 416 392-2800

Both new and existing Employment & Social Services clients can go to any of the above locations for service irrespective of their postal code for the duration of the strike.

Assistance for job seekers will not be available. Clients who already receive Ontario Works benefits each month by cheque or direct deposit will continue to do so without interruption. Case workers will not be available during a labour disruption.

Children’s Services

All child care centres directly operated by Toronto Children’s Services are closed. The closures include:

All Children’s Services district offices will be closed as follows:

• North District Office, 1118 Finch Ave. W.
• South District Office, Metro Hall, 55 John St., 10th Floor
• East District Office, 1457 McCowan Rd.
• West District Office, 1243 Islington Ave., 11th Floor
• York Civic Centre Application Processing and Enquiry Unit, 2700 Eglinton Ave. W., Lower Level

No new applications for child care fee subsidies or transfer to other child care centres will be processed during the labour disruption. Fee subsidy appointments will be rescheduled.

Open

Toronto Home Child Care and Child Care Centres with services contracts with Children's Services.

Long Term Care Homes and Services (Homes for the Aged)

All Long Term Care Homes and Services remain open and are not affected by the labour disruption.

Shelter, Support and Housing Administration

City-funded agencies that provide a range of services to homeless and marginally housed people, including emergency shelters, drop-ins, housing help and Rent Bank, will continue to receive funding, allowing them to maintain these services. This includes social housing providers who will be able to continue to subsidize rents for their eligible residents.

Continuing

The following nine City-operated emergency shelters will remain open:

• Seaton House – main site
• Seaton House – Birchmount Residence
• Seaton House – Downsview Dells
• Seaton House – Fort York
• Women's Residents – main site
• Women's Residents – Bellwoods House
• Birkdale Residence
• Family Residence
• Robertson House

Reduced service levels

Overnight Assessment and Referral Centre
Central Family Intake
Street outreach

Emergency Shelter

Anyone who needs emergency shelter can call one of these numbers:

Assessment and Referral Centre (single adults, youth and couples) 416-338-4766/toll-free 1-877-338-3398
Central Family Intake (families) 416-397-5637.

The Assessment and Referral Centre is located at 67 Adelaide Ave. E. and is available to single adults, youth and couples by phone 24 hours, or in person for referrals to emergency shelters or respite from the street 8:30 p.m. to 7:30 a.m. daily.

Not Available

Streets to Homes walk-in service

Closed

Adelaide Women’s Resource Centre

Social Development, Finance and Administration

• Community Crisis Response services will continue.
• Community Partnership Investment Program and Toronto Youth Job Corp payments managed by this division to community agencies will continue with limited service.
• The Community Safety Secretariat, community development, Youth Employment Toronto, Youth Employment Partnerships are not available.

Toronto Public Health

Continued services

• Investigation and response to urgent infectious disease cases and outbreaks, including suspected food poisoning
• Rabies exposure investigations and vaccine provision
• Responding to emergencies, such as spills and fires
• Emergency dental services-call 416-392-1410
• Mobile needle exchange service-call AIDS and Sexual Health Info line 416-392-2437 or 1-800-668-2437
• For all other inquiries-call Toronto Health Connection
  416-338-7600

Cancelled services

• Routine restaurant inspections
• Family health services, such as healthy pregnancy and baby appointments, home visits and nutrition counselling
• Health education programs
• Routine inspections of public swimming pools (city operated, school and condominium pools) and all spas and wading pools

Closed facilities

• City-operated Sexual Health Clinics
• The Works, drop-in needle exchange at 277 Victoria St.
• Dental clinics

• Sunnyside Beach
• Cherry Beach
• Woodbine Beaches
• Kew-Balmy Beach
• Bluffer's Park Beach

• Rouge Beach
• Marie Curtis Park East
• Hanlan's Point
• Gibraltar Poin tBeach
• Centre Island
• Ward's Island

Technical Services

The following services will continue on a limited scale, as feasible:

• Road, sewer, water main and other public works projects that are under construction
• Construction inspection
• Development construction inspection

Suspended services

• Issuing of utility permits, engineering, and property surveys and mapping
• Development review
• Mapping and legal surveys

City Planning

• No planning applications, current applications for amendments to the Official Plan or zoning bylaws or Committee of Adjustment applications will be processed.
• All scheduled Committee of Adjustment meetings or hearings scheduled to take place during the disruption are cancelled and will be rescheduled.
• Pending Committee of Adjustment Notices of Decision required under the Planning Act will be sent out.
• Adjournments are being sought for Ontario Municipal Board hearings on planning-related matters.

Toronto Building

Municipal Licensing and Standards (ML&S) & Animal Services

• The vehicle inspection facility at 843 Eastern Ave. will be closed. There will be no taxi or vehicle inspections. Inspections will be rescheduled.
• Licences for trades, businesses and vehicles will not be issued or renewed. Those businesses whose licences expire during the strike will continue to operate and can renew their license after normal City services resume.
• All taxicab, limousine and CPR training at the ML&S Training Centre at 1530 Markham Rd. will be cancelled.
• Only emergency orders will be issued and only emergency inspections of unsafe conditions will take place.
• Toronto Animal Services will maintain emergency services:
  • animal bites and attacks, 24 hour/7 days a week rescue of distressed, sick and injured stray domestics and wildlife, pick up of all stray confined dogs and most stray cats where the finder believes the cat is in distress or unowned.
  • investigating bites and attacks, issuing muzzle orders and where determined warranted pursuing charges picking up protective custody animals – whose owner/s are incarcerated, died, or abandoned the animal appropriately applying pit bull-related legislation where indicated
• Reporting of dead animals for pick up can be done seven days a week. Call 416-338-PAWS.
• Pet licences will not be issued or renewed.

Open

The following animal shelters will be open between 12:30 p.m. and 3:30 p.m., Monday to Saturday, closed Sunday:

• 146 The East Mall
• 1300 Sheppard Ave.
• 821 Progress Ave.

 
Closed

• Shelter at 140 Princes’ Blvd. (CNE grounds, Horse Palace)
• Spay/Neuter Clinic at 2696 Eglinton Ave W. All scheduled animal surgeries will be cancelled.
• Animal Services’ office at 35 Spadina Rd

Parking Tag Operations

Parking tag payment deadlines will not be extended during a strike.

The automated touchtone telephone system 416-397-TAGS (8247) operates 24 hours a day, providing general parking tag information and allows you to inquire about your specific parking tag as well as make payments.

Payment options:

          City of Toronto, Parking Tags
          Box 4282, Postal Station A
          Toronto ON  M5W 5W5

• By Visa, MasterCard, or American Express on the touchtone telephone system at 416-397-TAGS (8247). Follow the instructions given on the automated system.

Open

Closed

• First Appearance facilities at Metro Hall (55 John St.) and North York Civic Centre (5100 Yonge St.)
• Parking tag call centre.

• 1530 Markham Road (East Toronto) - Saturday, July 25
• 70 Centre Avenue (Downtown Toronto) - Saturday, August 8

Utility (Water and Solid Waste) and Property Tax Bill Payments

The final 2009 property tax bills are due as per the due dates identified on your tax bill.

Utility and property tax bill payment options:

Utility bills for commercial and high volume accounts will be issued based on estimated water consumption levels for the billing period. Residential Utility bills will be issued during a strike and will also be based on estimated water meter readings using historical consumption. 

Water Meters and Residents Moving

Residents who move during the strike are required to submit a final water meter reading to the City at the home they are moving from. Residents have two options: submit the reading using the automated telephone meter reading service at 416-397-READ (7323) or submit the reading online.

Residents moving into new homes should fax the new ownership information to Revenue Services at 416-696-3640 so that a new utility account can be set up. You should also submit a meter reading to mark the beginning of your tenure to 416-397-READ (7323) or online.

No direct notification required to Toronto Water is required as there is no water shut off/turn on required.

Closed

• All enquiry/cashier counters located in Toronto City Hall and the civic centres.
  
• Tax and Water call centre.

Tenders, Request for Quotations, Request for Proposals and Request for Expressions of Interest

Closing dates for City-issued all tenders, Request for Quotations, Request for Proposals and Request for Expressions of Interest will be honoured and remain unchanged unless advised otherwise. Bidders should allow adequate time to cross any information/picket lines before entering City Hall. The Purchasing and Materials Management Division will advise bidders of any extension to official closing times for bid documents.

The Purchasing & Materials Management Division may need to discontinue or reduce the following services, however, these services will continue unless otherwise advised:

• Conducting daily public openings of bids.
• Warehouse closures may take place at specific locations.
• Notification to suspend material deliveries will be issued to suppliers with outstanding purchase order deliveries for the closed warehouse locations.

Toronto Office of Partnerships

Office will be closed during the labour disruption. Partners will be notified individually about implications of the disruption.

Affordable Housing Office 

The Affordable Housing Office will continue to administer government funds for affordable housing developments already underway in support of current construction.

Office of the Lobbyist Registrar

The Office of the Lobbyist Registrar will remain open and its website will continue to operate so long as this is possible. If the website or office location becomes inaccessible, contact the Office at
416-368-5858.

Toronto Public Library

For most of Toronto Public Library's 99 branches, it will be business as usual during the strike by Locals 79 and 416. However, five Toronto Public Library branches located in shared facilities with City services will close for the duration of the labour dispute. They are: Armour Heights, Flemingdon Park, St. James Town, Todmorden Room and Port Union.

With the exception of the Leading to Reading program and the Settlement and Education Partnership in Toronto (SEPT) program, all programs and services normally offered at these branches will be cancelled.

The book drops at these branches will close. Fines will be waived for books due at the closed branch for the duration of the labour disruption.

Holds Pick–Up (patron reserves), Leading to Reading and SEPT programs will be relocated as noted below:

*The Library Settlement Program at Flemingdon Park will be cancelled.

The following co-located branches will not be closed but will have adjusted hours of service:

• City Hall branch at Toronto City Hall will be open Monday to Friday from 8:30 a.m. to 4:30 p.m.
• Urban Affairs branch at Metro Hall will be open Monday to Friday from 8:30 a. m. to 4:30 p.m.

Bookmobile service

The Ward’s Island bookmobile stop is cancelled for the duration, and the stops at North Kipling, Oakridge Community Centre and Driftwood Community Centres will be relocated to adjacent streets.

More information or call 416-393-7131.