The City Manager and the Executive Director of Human Resources made a presentation.

This report provides the new workforce plan for the City of Toronto, the "Talent Blueprint 2014-2018 Building a great Toronto Public Service".  Strategic Action #18 – Develop and Implement a Workforce Plan was one of the City Manager's 26 Strategic Actions 2013-2018 that were affirmed by City Council at its October 2013 meeting.   Strategic Action #18 provided the framework for the new Talent Blueprint; this report provides further information including the attachment that presents the new workforce plan.  The Talent Blueprint also supports Strategic Action #17 - Enhance the City's Capacity to Serve Toronto's Diversity.

The Talent Blueprint's goal for the City of Toronto (Toronto Public Service) is to have engaged, diverse, high-performing, adaptive and productive employees that meet our current and future needs. The Talent Blueprint's four key focus areas are:

● employee engagement                     ● diversity

● workforce capacity                          ● effective leaders

This new workforce plan provides for one clear goal and four key focus areas that the City will be targeting to build and improve the Toronto Public Service.  It focuses on key human resources strategies, objectives and actions to create a highly skilled, high-performing and diverse workforce that reflects the population that it serves with world-class customer centric programs and services.  The employees of the Toronto Public Service are a unique asset and building a highly effective organization that provides quality customer services requires strategic human resources direction and activities. 

The Talent Blueprint actions and its activities will utilize current funding resources, wherever possible, and any additional financial impacts needed beyond current resources will be submitted through the annual budget approval process. The Talent Blueprint's actions include conducting an independent third party survey to measure and validate the level of employee engagement to assist in continuous improvement efforts regarding program and service delivery, customer service and productivity. The baseline survey benchmark would be conducted in 2014 at a cost of $195,000 that can be funded from the Innovation Reserve Fund. Funds are available in Account No.XR1713.

The Deputy City Manager and Chief Financial Officer has reviewed this report and agrees with the financial impact information.