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On December 1, 2008, the City of Toronto launched its MRAB audit and enforcement program which, as part of its initial one-year phase, was to provide inspection and enforcement action on 176 of the City's rental buildings. Details of the program in 2010 are available in the staff report received by Executive Committee on February 1, 2010. An additional staff report providing details of the program's progress was before the Licensing and Standards Committee on June 25, 2010.

Please note that the information on the MRAB web pages are generally updated on the first business day of every week. For any inquiries respecting the MRAB program, please see the contact information at the bottom of this page.



Program activity

Starting in January of 2010, Municipal Licensing and Standards began to report building audit program activity on the basis of buildings, as opposed to properties. This will affect the number of audits reported for 2009, when 187 buildings were audited on 165 properties. The change in reporting will not affect the number of Orders and Notices issued, nor the number of deficiencies cited.

(last updated on January 16, 2012):
Back to top

  Prior * * 2011 * * Total * *
  • Buildings audited
    (Dec. 1, 2008 - January 13, 2012)
395 * * 210 * * 605 * *
  • Notices and Orders issued*
2,200 780 2,980
  • Notices and Orders outstanding*
778 580 1,358
  • Property standard deficiencies
23,648 12,408 36,056
  • Property standard deficiencies outstanding*
6,361 8,824 15,185
  • Prosecutions
146 3 149
  • Remedial actions
15 1 16

    *These figures are for the 598 buildings for which Notices and Orders have been issued, as at January 13, 2012, and may vary from the number of buildings audited due to an average lag between the audit of a building and the issuance of Orders of about five (5) business days.

Up-to-date enforcement activity summary, by year.

Enforcement activity conducted and scheduled, by Ward and property



Current & scheduled building audits: Back to top

For the week of January 16, 2012 - January 20, 2012:
For the week of January 23, 2012 - January 27, 2012:
For the week of January 30, 2012 - February 3, 2012:

Appeals by landlords: Back to top

Landlords may appeal Orders issued under Section 15.2 of the Building Code Act --for violations of the City's property standards bylaw (Toronto Municipal Code Chapter 629). The Property Standards Committee meets in panels on a set schedule across each of the four City Districts.

Etobicoke-York District Panel (includes Wards 1, 2, 3, 4, 5, 6, 7, 11, 12, and 13) Agendas/Minutes
North York District Panel (includes Wards 8, 9, 10, 15, 16, 23, 24, 25, 26, 33, and 34) Agendas/Minutes
Scarborough District Panel (includes Wards 35, 36, 37, 38, 39, 40, 41, 42, 43, and 44) Agendas/Minutes
Toronto-East York District Panel (includes Wards 14, 18, 19, 20, 21, 22, 27, 28, 29, 30, 31, and 32) Agendas/Minutes


Audit & inspection process: Back to top

Audit staff will be inspecting the common areas, mechanical systems and grounds of the buildings they visit. More specifically, audit staff will inspect:
  • structural components;
  • mechanical systems (such as heating and ventilation);
  • electrical systems;
  • lighting/illumination;
  • elevators;
  • emergency power systems;
  • roofs;
  • service and utility rooms;
  • parking facilities and garages;
  • security systems (such as self-closing external doors, inter-com systems);
  • garbage management (such as chutes, storage and screening); and
  • building amenities (such as swimming pools and recreational areas).

Apartment unit inspections: Back to top

In addition, residents of buildings that are audited may also have their apartment units inspected, if they wish. Residents will receive a letter advising of the date and time that audit staff will be present to conduct these inspections.


Apartment unit complaints:

Finally, a mobile administration centre will be available at appointed times in each of the sites being audited. Residents may make any complaints respecting their units that have not been addressed by the landlord.

Residents of neighbouring rental apartment buildings will also be notified of the date and time that the mobile administration office will be available to address their maintenance-related concerns.

To make the process of reporting easier, maintenance request forms are available from the mobile administration staff, as well as by clicking on the link below:

How to make a complaint   (in other languages)

Standard Maintenance Request Form   (in other languages)


News and Updates: Back to top

Reports and Resources:
Other Links of Interest:
If you have any general questions about the program you may contact us:
  • By e-mail: mrab@toronto.ca
  • By regular mail: MRAB - Policy and Planning Services, Municipal Licensing and Standards Division, Toronto City Hall, 100 Queen Street West, 16th Floor, West Tower, Toronto, Ontario M5H 2N2.

If you have a complaint or would like to follow up on an enforcement matter you may contact us:

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