About the Community Crisis Response Program
The Community Crisis Response Program (CCRP) works across Toronto providing support and resources to communities impacted by violent and traumatic incidents.
By providing immediate supports, the CCRP mobilizes local resources to address individual/group needs, coordinates community debriefings and facilitates information sharing.
Long-term supports offered by the program include establishing training and education sessions, facilitating community safety audits, and fostering the development of innovative, community safety projects.
How It Works
The CCRP is activated when a violent incident occurs in any neighbourhood in Toronto, i.e., shooting or stabbing. It is a coordinated program of municipal services, police, community organizations, faith communities and residents to assist a neighbourhood's response and recovery from traumatic incidents.
On a daily basis, CCRP staff gather and receive information on critical incidents from police, print and TV media, community organizations and other municipal services. Within a 24-hour period, CCRP staff coordinate needs assessments for crisis response activities through communications with City services, police, community service agencies and private sector.
Community discussions are conducted in consultation and coordination with the Community
Crisis Intervention and Support Team (CCIST) operated by Toronto Public Health.
Community issues requiring long-term strategies are referred on to the Community Development Officer(s) assigned to the area where possible (if the incident occurred in a priority area), to a local network of community agencies (if one exists), or to a community agency operating in the area.
An assessment for long-term supports is made either through an individual meeting with local groups or agencies, or through community meetings following a critical incident. These supports may include coordinating capacity building workshops, assisting in developing community-based response systems, or supporting community development initiatives in the absence of other dedicated resources.
Our Partners
CCRP staff work in partnership with other City divisions, local residents and many community-based agencies and partners across the city to deliver direct services to communities and individuals.
Agencies include:
- Community health centres
- Legal clinics
- Ethno-cultural agencies
Partners include:
Workshops
Training activities are delivered in partnership with local community agencies and can be directed to agency staff teams and groups of residents. Residents who have an interest in, or are already engaged in volunteering within their communities are encouraged to participate.
Emergency Contacts
Police, Fire & Ambulance (Emergency)
911
Police (Non-Emergency)
416-808-2222
Distress Centre
416-595-1716
Ontario Association of Food Banks
416-656-4100
Street Helpline
416-392-3777
Toronto Public Health Crisis Support
416-717-0550
Victim Services Toronto
416-808-7066
Program Team
Stephen Linton East District
416-392-8710
slinton@toronto.ca
Saleha Nahdi West District
416-392-8697
snahdi@toronto.ca
CCRP Resource Downloads
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