Welcome to the City of Toronto website

Find a contact by City program or division:

Select a division from this list Affordable Housing Office Children's Services City Budget City Planning Corporate Finance Court Services Economic Development & Culture Emergency Medical Services Employment and Social Services Employment and Social Services Environment & Energy Engineering & Construction Services Facilities Management, Real Estate Financial Planning Information and Technology Long-Term Care Homes & Services Major Capital Infrastructure Coordination Office Municipal Licensing & Standards Office of the Mayor Parks, Forestry & Recreation Parking Tickets Purchasing Shelter, Support and Housing Administration Social Development, Finance and Administration Solid Waste Management Special Events St Lawrence Market Complex Strategic Communications Taxation Office Toronto Building Toronto Office of Partnerships Toronto Fire Services Toronto Public Health Toronto Water Transportation Services Treasurer's Office Union Station Cluster A Communications manager Cluster B Communications manager

Find a contact by name:

Select Aranha, Nancy Barnes, Christina Barrett, Pat Blackstone, Deborah Brown, Deborah Brown, Wynna Caravan, Charles Cassells, Valerie Christopoulos. George DeSouza, Jackie Dufort, Nicole Fortier, Aggie Fraser, Kazia Gerard, Shane Giannina Warren Gonsalves, Andrea Gosgnach, John Grima, Rebecca Hardy, Gil Hawkins, Bruce Hinds-Fitzsimmins, Natasha Johnston, Steve Kavanagh, Sylvia Kyle, Lyne Kuyumcu, Nancy Langmaid, Bob Leesti, Ellen McKinnon, Kim Mozo, Alex Ramsay, Siobhan Robbinson, Tammy Scarffe, Jane Scheuer, Kris Zutis, Anita

Strategic Communication Division

The Strategic Communications Division works with media on corporate issues, as well as major incidents and declared emergencies.

• Cluster A
• Cluster B

Interviews with the mayor and councillors

To interview the mayor or a councillor, media should contact their offices directly.

Office of the Mayor

George Christopoulos, 416-338-6642,
gchrist2@toronto.ca

Councillors

To speak to a councillor directly, please contact their office.

Strategic Communications Division contacts

Director, Strategic Communications

Jackie DeSouza
416-397-5277, jdesouz@toronto.ca

Manager, Commmunications Planning and Research

Deborah Brown
416-392-9305, dbrown3@toronto.ca

Treasurer's Office, Taxation, Parking Tickets and Purchasing

Christina Barnes
416-392-2708, cbarnes@toronto.ca

Information & Technology

Kazia Fraser
416-392-6786, kfraser@toronto.ca

St. Lawrence Market Complex

Rebecca Grima
416-392-7986, rgrima@toronto.ca

Manager, Media Relations and Issues Management

Wynna Brown
416-392-8937, Wbrown1@toronto.ca

Nancy Aranha
416-338-5637, naranha@toronto.ca

Deborah Blackstone
416-392-7377, dblacks@toronto.ca

Andrea Gonsalves
416-397-4149, agonsalv@toronto.ca

Bob Langmaid
416-392-1165, blangmai@toronto.ca

City Budget, Financial Planning, Corporate Finance

Alex Mozo
416-397-5226, amozo@toronto.ca

Facilities Management, Real Estate Services

Natasha Hinds-Fitzsimmins
416-392-8889, nhinds@toronto.ca

Union Station

Nancy Kuyumcu
416-397-4221, nkuyumc@toronto.ca

Cluster A Communications contacts

Parks, Forestry and Recreation

Parks, Forestry and Recreation Media Line, 416-560-8726, pfrmedialine@toronto.ca

Children's Services

Aggie Fortier
416-397-5326, afortie@toronto.ca

Court Services

John Gosgnach
416-392-8386, jgosgna@toronto.ca

Long-Term Care Homes & Services

Shane Gerard
416-397-5711, sgerard@toronto.ca

Jane Scarffe
416-397-4062, jscarffe@toronto.ca

Employment and Social Services

Charles Caravan
416-397-5518, ccarava@toronto.ca

Economic Development and Culture

Shane Gerard
416-397-5711, sgerard@toronto.ca

Social Development, Finance and Administration, including Community Development, Community Safety, Social Policy, Analysis & Research, and Youth Employment Programs

Cher Jones
416-392-5349, cjones5@toronto.ca

Special Events

Sylvia Kavanagh
416-392-8123, skavana@toronto.ca

Giannina Warren
416-392-8123, gwarren@toronto.ca

Shelter, Support and Housing Administration

Patricia Anderson, Manager
416-397-4328, panders@toronto.ca

Emergency Medical Services

Kim McKinnon
416-392-2255, kmckinn2@toronto.ca
After hours inquiries, 416-392-0000

Toronto Public Health

Kris Scheuer
416-338-8020, kscheue@toronto.ca

Affordable Housing Office, Toronto Office of Partnerships

Gil Hardy
416-397-4701, ghardy@toronto.ca

Cluster A Communications, Manager

John Gosgnach
416-392-8386, jgosgna@toronto.ca

Cluster B Communications contacts

Solid Waste Management

Pat Barrett
416-392-4716, pbarrett@toronto.ca

• Waste disposal (e.g. landfill)
• Organics (processing facilities, yard waste)
• Curbside recycling, organics, garbage
• Electronics recycling
• In-store packaging reduction (plastic bag bylaw, etc.)
• Charities rate and waste reduction
• Solid Waste budget/user fees
• Contracting out

Siobhan Ramsay
416-397-5001, sramsay@toronto.ca

• Multi-residential recycling, organics, garbage, electronics
• Rigid plastics addition to recycling
• Waste Wizard (online search tool)
• Household Hazardous Waste
• Reuse Centres (durable goods)
• Contracting out

Anita Zutis
416-392-8350, zutis@toronto.ca

• Collection calendars (curbside, apt/condo, commercial)
• Changes to collection practices and schedules
• 3Rs Ambassador Volunteer Program
• Multi-residential recycling, organics, garbage, electronics
• Yellow Bag program (commercial collection)
• Drop-off Depots/Container Pick-up Locations

Toronto Water

Lyne Kyle
416-392-8259, lkyle@toronto.ca

• Lead issue (Regulated/on-demand testing, coordination with TPH, Priority Lead Water Service Replacement Program, Capital Water Service Replacement Program, Faucet Filter Rebate Program/package, Corrosion Control, etc.)
• Water Treatment and Supply (drinking water quality, taste/odour, water treatment plants, other related issues)
• Wastewater Treatment (wastewater treatment plants, biosolids, other related issues)
• District Operations (watermain breaks, watermain flushing, service communications [door hangers], signs, etc.)
• Toronto Water Laboratory
• Community Outreach support/coordination on various topics
• HTO To Go water trailer program and other events/exhibits
• 311 coordination issues
• Water Meter Program

Ellen Leesti
416-397-1403, eleesti@toronto.ca

• Capital/Operating budget, water rate
• Internal communications (Intranet, Newswire, Network, etc.)
• Water efficiency (Industrial Water Rate, Capacity Buy-back, ICI, multi-res)
• Environmental Monitoring and Protection (Sewers Bylaw, Water Supply Bylaw, cross connections, backflow prevention, pools, other related issues)
• Mandatory Downspout Disconnection
• Coxwell Sanitary Trunk Sewer issue management
• Stormwater pollution and Wet Weather Flow Master Plan
• Beaches (beach water quality, Blue Flag, liaison with Parks and TPH)
• Basement flooding incl Basement Flooding Protection Subsidy
• Don & Central Waterfront Project

Toronto Environment Office

Valerie Cassells
416-392-8306, vcassel@toronto.ca

• Live Green Toronto
• Live Green Toronto Volunteers
• Green Toronto Awards
• Climate Change Adaptation (and Weather Wise Partnership)
• Urban agriculture - local food
• Clean Toronto Together and Community Clean-Up Day
• Smart Commute
• LiveGreen Toronto Festival

Major Capital Infrastructure Coordination Office

Steve Johnston
416-392-4391, sjohnsto@toronto.ca

• Major capital infrastructure coordination, TO INview

Engineering and Construction Services

Steve Johnston
416-392-4391, sjohnsto@toronto.ca

• Design and construction

Transportation Services

Steve Johnston
416-392-4391, sjohnsto@toronto.ca

• Winter operations (snow issues)
• Road operations (potholes, construction, etc.)
• Safety (red light running, pedestrian safety, etc.)
• Cycling, bike lanes
• Public Realm (street furniture, street art [graffiti art] Walking Strategy)
• Capital budget
• Transportation initiatives and long-term planning
• Parking permits

City Planning

Bruce Hawkins
416-392-3496, bhawkin@toronto.ca

• Planning applications and related issues
• Major planning initiatives (new bylaws)
• Heritage Preservation and Archeology
• Toronto Urban Design Awards
• Planning conferences, events, speakers, symposiums

Municipal Licensing and Standards

Tammy Robbinson
416-338-3761, trobbin@toronto.ca

• Apartment building audits
• Taxi Review
• Licensing (taxis, mobile businesses and business licensing)
• Permits (right of way for vending & cafes, temporary signs)
• Enforcement of bylaws (illegal dumping, property standards) and permit conditions
• Graffiti vandalism enforcement
• Toronto Animal Services

Toronto Building

Bruce Hawkins
416-392-3496, bhawkin@toronto.ca

• Sign Bylaw Project
• Implementation of the Zoning Bylaw
• Enforcement of the Ontario Building Code
• Building permits and inspections issues
• Toronto Building events, promotions, and home shows
• Construction incidents (accidents, cranes, falling pieces)

Toronto Fire Services

Media Line, 416-338-0763 (24/7)

Cluster B, Manager, Communications & Consultation

Nicole Dufort
416-392-2963, ndufort@toronto.ca