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The City Clerk's Office, Elections & Registry Services, creates polling lists from the property assessment roll, Municipal Connect, Toronto Property System and any other related geographic information system developed using information from the Municipal Property Assessment Corporation (MPAC) and City records.
If you are an owner, resident or tenant within a polling area and you did not receive a ballot, there are two actions you can take:
- To have your name immediately added to the polling list for your area and receive a ballot for a current poll, print and complete the City form, Affidavit for Name Inclusion for Polls (PDF). The form must be signed by a Commissioner for Taking Oaths*. Return the original signed form before the deadline to Registry Services Office, Toronto City Hall, 1W, Toronto, ON M5H 2N2. The office is open Monday to Friday, 8:30 a.m. – 4:15 p.m. A ballot will be issued in your name.
*Designated City Clerk's staff may act as Commissioners of Oaths for City business such as polling. Please call 416-392-7036 for further information.
- To ensure that information about your property is correct for future polls, you can call MPAC's Customer Contact Centre at 1-866-296-MPAC (6722) or complete the MPAC form, Request for Occupant Information Form. It requests the name, birth date, school support designation, and other personal information for all occupants in a household.
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