Services in other languages
Multilingual Access Lines
Employment and Social Services is committed to
providing services for people who do not
speak English. Our staff give general information about Employment and Social Services and
Ontario Works in the following languages:
Chinese |
416-397-7383 |
 |
Persian/Farsi |
416-392-2987 |
 |
Russian |
416-397-0123 |
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TTY |
416-392-2823 |
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When you call one of these numbers you may leave a message and a staff person will call you back to:
- tell you how to apply for Ontario
Works assistance
- give you information about Employment and Social Services and Ontario Works
- give you information about services
and supports in your community
- tell you about agencies that may assist with interpreter services.
When applying for Ontario Works, if you do not speak English or French you may need an interpreter when you call.

Applying for Ontario Works with an interpreter
When applying for Ontario Works, if you do not speak English or French you may need an interpreter when you call. For help finding an interpreter, visit 211Toronto or call one of the multilingual access lines.
To apply, call
one of the application phone lines.
The Application Centre is open Mondays, Thursdays and Fridays, 8:30 a.m. to 4:30 p.m. and Tuesdays and Wednesdays from 8:30 a.m. to 6 p.m. It is closed on weekends and public holidays.
For more information visit Applying for Ontario Works in Toronto. You may also apply on-line in English or French, 24 hours a day, seven days a week.
If you are new to Canada you may want to read about resources for immigrants/newcomers.

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