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Who do I call? 


Toronto Transportation receives timely information regarding situations on our roads from motorists and pedestrians with cellular phones. If you see a traffic signal light that does not work, an unsafe road condition or anything that needs immediate attention, please call the following telephone numbers:

For Customer Service call: 311.

  • Malfunctioning traffic signals
  • Damaged or missing traffic signs
  • Potholes
  • Repairs to roads or sidewalks
  • Streets where snow has not been cleared (24 hours following the end of snowfall)
  • General inquiries
Traffic control signals and pedestrian crosswalks 311
TripInfo (touch-tone service only) 416-599-9090
Expressways (24 hrs.) 311
Parking Enforcement 311
Parking Tag Operations - Ticket Inquiry 311
Sign obstruction by trees 311
Ministry of Transportation of Ontario - Gen. Inquiry 416-235-4686
Accessible Permits 311

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