City of Toronto’s Winter Operations Program
The City keeps roads and sidewalks safe and passable for pedestrians, cyclists and motorists.
What happens when it snows (and before it snows, too)
Here is a basic idea of how we operate when a snow storm hits the City.
24-hour patrols continuously check road conditions and staff monitor weather forecasts and pavement temperatures
Prior to a storm, anti-icing trucks are sent out to apply a layer of “brine” (salt and water) on hills and bridges. When the snow starts falling, salt trucks begin de-icing main roads and expressways and then continue their rounds throughout all City streets
After 2.5 cm of snow has fallen expressway ploughing begins, and after five cm of snow falls main roads in the City are ploughed. The City’s main priority is to keep these roads open for TTC and emergency vehicles
Side streets are ploughed after eight cm or more has fallen – but only after the snow has stopped. It can take up to 15-20 hours after a snowfall to complete ploughing on all local streets
Mechanical sidewalk clearing is performed in areas of the City where it is feasible after eight cm of snow has fallen. Multiple rounds of clearing may be necessary for heavy snowfalls, or to address icy conditions in subsequent days
Manual clearing of snow from sidewalks of seniors and disabled residents (only in areas where the City doesn’t clear the sidewalks mechanically) is also performed where homeowners register for the service
After the main roads are ploughed, crews begin the task of clearing snow from transit stops and crosswalks
What you can do to help
Use public transit wherever possible
Keep parked cars off streets wherever possible
Don’t push snow back onto roads – please shovel it onto private property
These activities improve road safety, increase the efficiency of our snow ploughing operations, and help reduce the cost of winter services as streets can be ploughed properly with one pass.
What's new
Snow removal for seniors and disabled
Seniors and Disabled residents in the central core of the city can get their sidewalks cleared of snow by the city. To find out if you are eligible and to get a form, click here.