You can do your part to report problems with your walking environment. If you see a traffic signal light that does not work, a damaged sidewalk or anything that needs immediate attention, please let us know:

For Customer Service call: 311.

• Reporting damaged or obstructed sidewalks
• Malfunctioning traffic signals
• Damaged or missing traffic signs
• Reporting streets where snow has not been cleared (24 hours following the end of snowfall)
• General inquiries

Reporting Road / Sidewalk Problems

• Malfunctioning traffic control signals and pedestrian crosswalks
  311

• Information on snow removal
  331

• Seniors living in East York, Toronto and York can request snow clearing assistance. (Sidewalks in Etobicoke, North York and Scarborough are cleared after a snowfall).
  311

• Parking Enforcement (to report a vehicle obstructing a sidewalk)
  311

• Sign obstruction by trees
  311

• Requesting a stop sign, traffic light or speed bump
  311

Reporting Trail Problems

• Reporting problems on Park trails
  311

Toronto Police Service

• Reporting a collision (non-emergency)
  416-808-2222

Toronto Hydro

• Reporting a street light that is not working
  416-542-3195 (Monday to Friday 7:30am – 3:00pm)

Public Transit Information

• Toronto Transit Commission (subways, streetcars and buses) 416-393-INFO (4636)

• GO Transit (regional buses and trains)
  416-869-3200

• Toronto Island Ferries (schedules and fares)
  416-392-8193

Ontario Ministry of Transportation

• Ontario Ministry of Transportation - General Inquiry
  416-235-4686