You will receive an early payment discount if you pay your utility bill by the due date. If you do not pay your bill by the due date you will lose the discount and additional fees will be charged to your account.

An Overdue Notice will be mailed if your bill is not paid within 14 days of the due date. If your bill is outstanding 28 days past the due date, you will receive a Transfer to Tax notice advising that the overdue amount will be added to the property tax account if unpaid.

If a bill still remains unpaid 58 days past the original due date, a notice is issued advising that the amount, plus an applicable fee has been added to the tax account. Penalty and interest charges will be applied if the amount remains outstanding on the property owner's tax account. If a person other than the property owner has been designated as the utility bill recipient, further utility bills will be sent to the property owner.