The mission of the Office of Emergency Management (OEM) is to reduce the risk to the community and build resiliency by coordinating and integrating activities necessary to mitigate against, prepare for, respond to, and recover from threatened or actual natural, technological and / or human induced risks.
Key responsibilities of the Office of Emergency Management include:
- Ensure annual regulatory compliance with the Emergency Management and Civil Protection Act and Regulation and Municipal Code, Chapter 59: Emergency Management
- Increase the capacity of the Emergency Operations Centre to sustain a response to major incidents and emergencies
- Conduct training and exercises in the areas of Incident Management Systems, Emergency Operations Centre and Basic Emergency Management
- Integrate City-Wide Business Continuity Program Development
- Maintain the Office of Emergency Management's ability to respond to emergencies
- Develop and maintain the City of Toronto Emergency Plan
- Raise public awareness of emergency planning and preparedness
- Support Corporate Priorities and Projects
If you use our services you can expect that:
- Requests for emergency preparedness material will be mailed out within 3 business days
- General telephone enquiry messages will be acknowledged in 1 business day and responded to within 3 business days
- General e-mail inquiries will be responded to within 3 business days
- Requests for presentations at speaking events will be responded to within 5 business days
- Complaint Handling Process inquiries will be responded to within 5 business days
- OEM websites are reviewed monthly and updated if required with the most recent documents and materials.
