A service request for pick-up of a dead animal, in the following situations, can be submitted online at http://www.toronto.ca/311/ or by calling 311:

  • Wildlife or domestic animal cadavers on the City road allowance (road, boulevard or sidewalk)
  • Wildlife or domestic animal cadavers in City parks/beach if it is safe for Animal Services to do so
  • Wildlife cadavers on private property (animal must be bagged and placed on the curb for pick-up)
  • Parks, Forestry & Recreation staff are responsible for the care of zoo animals in City parks (High Park, Toronto Island, Riverdale Farm), If you have concerns about zoo animals at these facilities, please contact 311 to be referred to the appropriate staff.

Please note: that the following small dead animals/ wildlife on public or private property will not be picked up by Toronto Animal Services:

  • mice
  • rats
  • small birds
  • chipmunks

The only City division that will remove dead small wildlife (as identified above) is Solid Waste Management Services. Small dead wildlife must be bagged and set out as regular garbage collection.

Note: Animal Services will pick-up squirrels.

Please identify if this is a large or small animal at the time of making your report, to assist Animal Services in the resources required for pick-up. A large animal is an animal larger than a raccoon or opossum (a large animal would be a deer, large dog etc.). Deceased animals picked up by Animal Services are cremated.

  • For domestic animal cadavers or wildlife cadavers located in a watercourse, contact 311 to be connected with the Parks, Forestry & Recreation Ravine and Watercourse Supervisor


  • Animal Services will not climb trees, deconstruct decks, fences, porches or go into a lake or stream to pick-up a dead animal. If there is a dead animal under a deck or porch, please call a private company for removal of the animal.
  • Do not touch the dead animal with bare hands. Wear gloves or use a double plastic bag to pick it up and place it in another plastic bag. Wash your hands

Related information: