News Release - June 17, 2021: Mayor John Tory and Councillor Paula Fletcher help reopen Red Door Family Shelter

If you are looking for an emergency shelter, please contact Central Intake by telephone or go to the Streets to Homes Assessment and Referral Centre - both are available 24 hours, seven days a week or visit the City of Toronto, Homeless Help website.

If you are staying in a shelter you can seek housing assistance at the shelter where you are staying since many have housing workers on site.

All others looking for housing help or a rooming house should contact a housing help centre that is convenient to you. Please visit the City of Toronto website for more information.

Physical Distancing Shelter Sites

As part of the City’s response to COVID-19, the City of Toronto has opened 40 new temporary sites to create physical distancing in the shelter system and provide space for people to move indoors from encampments.

Currently, more than 25 locations are active, providing approximately 2,500 spaces in new temporary shelters and hotel programs. Visit the City of Toronto website for further details.

All locations are staffed 24 hours a day, seven days a week, and provide wrap-around support for clients, including:

  • meals and laundry
  • access to harm reduction and mental and physical health supports
  • Counsellors/Case Managers who work with clients to develop permanent housing plans
  • assessments and referrals to other community services, as needed

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