A request for household hazardous waste (HHW) pick-up (Toxic Taxi), can be submitted online at: http://www.toronto.ca/311, or call 311.

Household Hazardous Waste (HHW) pick-up is only available if you reside in a single-family, RUAC (residential unit above commercial) or a multi-residential dwelling.  

  • Note: requests from multi-residential dwellings must come from the landlord/superintendent
  • Note: business, commercial, industrial, charity, institutional customers are not eligible for this service.

Eligible items for HHW - Toxic Taxi pick-up:

Requirements for HHW - Toxic Taxi pick-up:

  • Items must be placed out by 7:00 am on the scheduled pick up day.
  • Self-Service online service requests and callers to 311 should provide a list of the items and quantities for pick-up to ensure they are within the amounts mentioned below.
  • HHW must be placed on private property, at the front of the residence, not at curb or on sidewalk, boulevard, street, backyard or back laneway.
    • Note: Items can be placed on an open front porch/veranda or in front of a garage. Laneway collections are often problematic. Please have items located on street address side of property whenever possible
  • Amount must be between 10 to 50 litres/kilograms and must not exceed 50 litres/50 Kilograms or 24 cans
    • Material will be left behind if City collections' staff determine that the amount set out exceeds the limit and you will be required to book another pick up
  • Items may be placed in an open-topped labelled container, i.e. cardboard box. DO NOT close the box or tape it shut as collections staff need to see what's inside.
  • DO NOT USE plastic bags or garbage bags
  • Liquid materials must be in a labelled, sealed, non-leaking container (i.e. paints must have a lid)
  • Items need to be sorted and kept separate, ie. batteries, paints, light bulbs should not be mixed together in one container
  • If requesting pick-up of fluorescent tubes only, 20 - 40 tubes are acceptable on each pick-up day.  Tubes need to be set out in the original box and/or bundled/taped together in groups of 8.  Tubes 8 feet and larger must be delivered directly to the depot.  Please note that there may be a charge for fluorescent tubes at the depot, the charge is dependent on quantity and tube size. Visit: Solid Waste Drop-Off Depots - Transfer Stations - residential waste - fees, for more information on charges.
  • Needles/syringes must be placed in an approved sharps container (puncture proof) or in another type of plastic container (plastic jug, water bottle, etc.) and sealed. Container needs to be clearly labelled as "needles or syringes". Containers cannot be returned to a resident.
  • Cooking Oil (accepted from residential sources only) must be in a sealed container labelled "used cooking oil".
  • 2 BBQ Tanks under 24" are accepted but larger helium, propane, oxygen, acetylene, etc.  tanks should be returned to the point of purchase.

Commercial Hazardous Waste

Hazardous waste generated by a business, commercial, industrial, charity, institutional sectors are not eligible for any City of Toronto services. Regulation 347 requires these wastes to be registered with the Ministry of the Environment, Conservation and Parks (MOECP). Once registered, appropriate arrangements can be made with a MOECP licensed company or hauler to dispose or recycle their hazardous waste.

Other options for disposal of HHW:

Hazardous Waste from Schools and City divisions, agencies and commissions

Schools and City of Toronto Divisions, Agencies and Commissions all have in-house procedures for recycling of HHW through contracted service providers. Hazardous wastes generated by these groups cannot be picked up by the Toxic Taxi, and these organizations are not eligible to drop off material at either a Community Environment Day or a HHW depot.

TDSB: http://www.tdsb.on.ca Contact the TDSB Waste Specialist for more information.

Related Information: