All sidewalks are cleared of snow in Scarborough. There is NO reason for seniors or disabled persons to register for sidewalk snow removal in these areas. In former wards Etobicoke and North York, all sidewalks are cleared of snow with the exception of these wards: (11, 12, 13, 17 - current Etobicoke York) (15, 16, 25, 26 - current North York). There is NO reason for seniors or disabled persons living in Etobicoke or North York outside of these wards to register for sidewalk snow removal.

For the following wards: (14, 18, 19, 20, 21, 22, 27, 28, 30,  32 - current Toronto & East York) because of limited accessibility of the City's snow removal equipment, not all sidewalks can be cleared of snow.  .

Eligibility requirements:

  • resident owner or occupant of a one or two family dwelling
  • over the age of 65 (any legal proof of age identification is acceptable and must be attached to the application)
  • under the age of 65 and have a physical disability, and unable to remove snow from the sidewalk without endangering health. (Proof of disability (i.e. disabled permit (copy of front and back) or doctor's note attached to application)
  • no relatives under age 65 residing at the address
  • relative under age 65 residing at the address have a physical disability. His/her/their health would be endangered by removing snow from the sidewalk.

For more information regarding clearing ice and snow and to view a map of sidewalk snow clearing, visit the City of Toronto website

Transportation Services does not have a cut-off date for accepting applications.


  • If a senior is residing at the same property as last year, they will remain active on the list, no notices will be sent out, they are automatically renewed
  • The only renewal notices that are mailed are for applications that are required to submit medical documentation
  • Any locations where there has been a change in ownership will be removed from the listing

Contact 311 to submit a service request if you are currently registered in the program and snow has not been cleared within 72 hours of a snow fall.

The City only clears snow, when there has been an accumulation of:

  • 8 cm or more on high pedestrian volume sidewalks (arterial roads, transit routes, school zones) in Nov & April
  • 2cm or more on high pedestrian volume sidewalks during the months of Dec, Jan, Feb & March
  • 8 cm or more has fallen on low volume pedestrian sidewalks (collector & local roads) throughout the winter

Multiple rounds of clearing may be necessary for heavy snowfalls, or to address icy conditions in subsequent days.

Snow ploughing - priorities and requirements for snow clearing in the City of Toronto