Toronto Health Connection
Phone: 416-338-7600
Fax: 416-392-0715
TTY: 416-392-0658

Hours: 8:30 am to 4:30 pm (Monday to Friday) closed on statutory holidays

  • Option 1: To speak with a Toronto Public Health nurse, request an inspection from a Public Health Inspector, register for a class, program or workshop OR to report a food safety or health hazard issue
    • Notice: Personal Services Setting (PSS) owners/operators requesting a PSS inspection for your licence. There may be a delay in response to these requests.  ML&S is aware of these delays.
  • Option 2: For information and registration on the Food Handler Certification Program
  • Option 3: Having trouble booking an immunization appointment or registering with the Toronto Public Health Appointment Scheduling System
  • Option 4: For the Immunization Information line
  • Option 5: Health care providers ordering rabies post exposure prophylaxis
  • Option 8: COVID-19 Hotline
    • Hours: 8:30 am - 8:00 pm, 7 days/week, including statutory holidays
  • Option 9: Repeat this information
  • Option 0: For assistance on any other Public Health matter

This Toronto Health Connections number above (416-338-7600) can also help with:

  • Presentations to seniors' group and service provides with respect to cold weather preparation and training
  • Request to subscribe or unsubscribe for Cold Alert notifications by email and/or fax

Note: Questions about the City's Cold Weather Plan/Program should be referred to Rajesh Benny at 416-338-1583.

Immunization / Vaccinations / Records

Smokers' helpline: 1-877-513-5333 or visit the website,

Public Health Inspection Offices (No Smoking signs can be picked up at these locations)

1) Etobicoke Civic Centre (399 The West Mall)
2) North York Civic Centre (5100 Yonge Street)
3) 44 Victoria Street
4) 175 Memorial Park
5) 1530 Markham Road

Toronto Public Health eCounselling Service (Live eChat)

Note: Toronto Public Health will respond to emergency calls, such as urgent Communicable Disease Reports, Fires, Floods, Animal Bites, Rabies Vaccine Requests and Chemical Spills, between the hours of 4:30 p.m. and 8:30 a.m., Monday to Friday and 24 hours a day on weekends and statutory holidays.

To report such emergencies, please call Toronto Public Health's Emergency After Hours Line at: 311

Toronto Public Health Media Relations
Both during and after business hours, media inquiries should be sent by email to:

The TPH media email address will be updated with an out-of-office message to indicate that the person's email has been received, and that a member of the media team will be in touch during business hours.

Toronto Public Health Media Relations business hours
Monday to Friday: 8:30 am to 4:30 pm
Saturday and Sunday: 8:00 am - 10:00 am and 3:00 pm - 5:00 pm