Note:

  • Zoning information is no longer available by phone, you must go in-person to the Customer Service office in the district the property is located.
  • Toronto Building accepts permit applications by email. Customers also have the option to attend ANY Toronto Building Customer Service counter to make an application. For a complete listing of applications that fall into this category, please visit the City of Toronto website.
  • Offices are open from 8:30 am until 4:30 pm, sign in for all inquiries or applications must be made by 3:30 pm. Those who arrive late in the day, may not be served.
  • You must go/call the district office that handles the ward in which the building permit is being applied for.
  • Effective October 26, 2018, Toronto Building TelePermit Inspection System will no longer be available. Please request an inspection online at: www.toronto.ca/building-inspections or call the inspection line below.

Etobicoke York
Wards: 1, 2, 3, 4, 5, 7
General Inquiries: 416-397-5330
Toronto Building Fee Payment Line: 416-397-5222 (M-F, 8:30 - 4:00 pm)
Inspection Requests/Complaints about Construction Issues: 416-338-0700
Service counter: 2 Civic Centre Crt, main floor M9C 5A3
Hours: 8:30 a.m. - 4:30 p.m. (must sign in by 3:30 p.m)

North York
Wards: 6, 8, 15, 16, 17, 18
General Inquiries: 416-397-5330
Toronto Building Fee Payment Line: 416-397-5222 (M-F, 8:30 - 4:00 pm)
Inspection Requests/Complaints about Construction Issues: 416-338-0700
Service counter: North York Civic Centre, 1st floor
5100 Yonge St., North York M2N 5V7
Hours: 8:30 a.m. - 4:30 p.m. (must sign in by 3:30 p.m.)

Scarborough
Wards: 20, 21, 22, 23, 24, 25
General Inquiries: 416-397-5330
Toronto Building Fee Payment Line: 416-397-5222 (M-F, 8:30 - 4:00 pm)
Inspection Requests/Complaints about Construction Issues: 416-338-0700
Service counter: Scarborough C.C., 3rd floor
150 Borough Dr., M1P 4N7
Hours: 8:30 a.m. - 4:30 p.m. (must sign in by 3:30 p.m.)

Toronto & East York
Wards: 9, 10, 11, 12, 13, 14, 19
General Inquiries: 416-397-5330
Toronto Building Fee Payment Line: 416-397-5222 (M-F, 8:30 - 4:00 pm)
Inspection Requests/Complaints about Construction Issues: 416-338-0700
Service counter: City Hall, main floor west
100 Queen St. West M5H 2N2
Hours: 8:30 a.m. - 4:30 p.m. (must sign in before 3:30 p.m.)

Toronto Building Division Record centre for Toronto East York
Toronto City Hall, Basement

100 Queen St. W. M5H 2N2 416
Phone: 416-392-7974