Permit Parking Automated Information Line:
Phone: 416-392-7900  

Permit Parking - general information (answered by staff):
Hours: 8:30 a.m. - 4:15 p.m., Monday - Friday
Extended hours: November 28, 29 & December 2, 2019 - 8:30 a.m. to 6:00 p.m. 
Phone: 416-392-7873 (see below for permit parking renewal information)


Applying for a street parking permit mail or (in person)
Cheques made payable to:
Treasurer, City of Toronto
Toronto City Hall
100 Queen St. W. main floor, west Tower
Toronto, ON M5H 2N2

Permit Parking / Idling Bylaw :  (to request information about the City's on-street permit parking or Idling bylaw)

Status update on Idling Complaints (All Districts) this line ONLY: 416-392-7873

Time allowances - Grace Periods for Parking offences - customers wishing to have their ticket reviewed for cancellation may do so by submitting their documents by email.

Toronto & East York District (All districts on-street parking permits/renewals issued from this office)
Toronto City Hall, Main Fl. W.
Phone: 416-392-7873
Fax: 416-392-1911
Permit parking renewal hours of operation:
Monday - Friday 8:30 a.m. to 4:15 p.m

On-street parking permit renewal information

Note: Transportation Services has centralized their Residential On-street Permit parking Customer Service Operation at City Hall and all other service counter locations have been closed.

Mailing permit parking renewals:
Cheques made payable to:
Treasurer, City of Toronto

Box 5000, Willowdale Stn A,
Toronto, ON M2N 5V1