Effective January 1, 2018, Toronto City Council approved a 5% general water rate increase for all water consumers.

2018 Metric Rates

Rate if paid on or
before due date
Rate if paid
after due date
Block 1 – For all water consumption up to 5,000 m $3.8036/m3 4.0037/m3
Block 2 – For consumption over 5,000 m3 $2.6623/m3 2.8024/m3

Block 2 rates apply for businesses participating in the Industrial Water Rate Program.

2018 Gallon Rates

Rate if paid on
or before due date

Rate if paid
after due date
Block 1 – For all water consumption up to  1,099,850 gal. $0.01729145/gal. $0.01820112/gal.
Block 2 – For consumption over 1,099,850 gal. $0.01210301/gal. $0.01273992/gal.

Block 2 rates apply for businesses participating in the Industrial Water Rate Program.

2017 Water Rates and Fees

Description Fee $
Reprint utility bill – For a request for the reproduction/reprint of a bill $18.33 per bill
Payment Re-Distribution Fee – Any request to re-distribute payment when an electronic payment has been made to an incorrect account $43.12 per request
New Account Setup Fee – For water/utility accounts $67.61 per new account
Duplicate utility bill (copy of bill to owner) – A bill sent to the owner of the property where a Utility Bill Designate agreement is in place $18.06 per additional bill
Special/Final Read Fee – To finalize a utility account $16.46
Dishonoured Cheque Processing – Processing a cheque returned by a bank or financial institution for reasons, such as insufficient funds $40.00 per cheque,
per payment
Utility Clearance Certificate – Notice confirming balance owing on a utility account, generally used for property sale transactions $51.77 per certificate
Water Consumption Statement – Statement detailing activity on a utility account for one specified year $43.92 for one year
Water Consumption Statement – Statement detailing activity on a utility account for each subsequent year $27.45 for each subsequent year
Utility Account Ownership Change Fee – Administrative fee to reflect a change in ownership on an existing utility account $38.42 per ownership change
Ownership Change Fee – Request to change ownership on both tax and utility accounts for the same property when requested at the same time $54.98 combined fee per property
Water Collection Field Visit $27.45 per field visit

Fees are reviewed annually as part of the budget process and are subject to change.

2017 Water Rates and Fees

Description Fee $
Automated Meter Reading Transmitter – Fee for water consumers who lose or damage an automated meter reading transmitter  $97.00
Manual Water Meter Reading Fee – Fee for a manual water meter reading for property owners who have not permitted the installation of a new automated meter  $88.05 per visit
Flat Rate Legacy Fee – Fee for property owners who have not permitted the installation of a new automated meter  $1,174.45 per year

Fees are reviewed annually as part of the budget process and are subject to change.

2017 Water Rates and Fees

Service Fee $
Installing 19 mm new residential water service and meter $4,600.00
Installing 25 mm new residential water service and meter $5,330.00
Disconnection Fee for any residential water service less than or equal to 25 mm $1,360.00
Reuse of residential water service 19 mm to 25 mm $287.00
Fire hydrant Permit $172.31
Water meter accuracy test; meter less than or equal to 50 mm – No Chamber – applied if meter does not over-register $172.31
Water Turn-off Fee for demolition; (disconnection of old water service not included) $86.10
Water Turn-off/Turn-on Fee $86.10
Single Service call Turn-off/Turn-on within 30 minutes $86.10
Conduct fire hydrant flow test $287.23
Unregistered water each day order not complied $57.40
Annual Seasonal Meter Activation Fee: includes replacement, removal of water meter; one turn-on, one turn-off $220.94

Fees are reviewed annually as part of the budget process and are subject to change.

2017 Water Rates and Fees

Service Fee $
To install new residential sanitary sewer service connection in road allowance $11,506.00
To install new residential storm sewer service connection in road allowance $11,506.00
To disconnect residential sanitary sewer service connection in road allowance $1,420.00
Inspection fee for the reuse of residential City sewer connection up to 150 mm in diameter $575.20
Technical Review by Toronto Water staff – Application to Toronto Water for exemption to permit the construction of a driveway sloped downwards towards a residential building $1,724.00
Technical Review by Toronto Water staff – Application to Toronto Water for new connection or change or alteration to the existing storm connection, sanitary or water supply connection $344.58 minimum fee; additional $85.00/hr for each hour after 4 hrs to a maximum of $1,724.00
Technical Review by Toronto Water staff – Application to Toronto Water for request to encroach within a City permanent or temporary easement (related to City water and sewer infrastructure) $344.58 minimum fee; additional $85.00/hr for each hour after 4 hrs to a maximum of $1,724.00
Technical Review by Toronto Water staff – Application to Toronto Water for request to release from title a City easement (related to City water and sewer infrastructure) $344.58 minimum fee; additional $85.00/hr for each hour after 4 hrs to a maximum of $1,724.00

Fees are reviewed annually as part of the budget process and are subject to change.

2017 Water Rates and Fees