The City maintains a wide number of records which are controlled by provincial or federal legislation. The Directory of Records – a list of two types of records – Personal Information Bank (PIB) and General Class of Records (GCR) is temporarily unavailable, but will be republished in 2018. We apologize for any inconvenience this may cause.
You may find information about what type of records the City maintains in the Municipal Code Chapter 217, Schedule A. This records retention schedule describes the records of the City and how long we are required to keep these records but does not show the Personal Information Banks.
Please contact our office if you require further information
To support and ensure an open government, City records must be stored and properly classified. Information held by the City is available to the public unless there are specific exceptions, such as protecting the privacy of individuals. We manage information to:
- make sure records can be found when needed for operational, legal or financial reasons
- safeguard both privacy and access to information
- comply with federal and provincial laws
The City develop rules for how long records are kept. These rules are captured in the City’s records retention by-law approved by City Council.
When the time expires, City staff review the records and arrange for them to be destroyed or archived, as required by the by-law.
Some records are kept permanently by the City of Toronto Archives for public use or online. Archived records include:
- those that contribute to an understanding of the City’s history
- official Council and committee documents such as reports, bylaws, minutes
- financial, tax and legal documents
Information about how long records must be kept and what happens when that time expires is published in the Municipal Code Chapter 217, Schedule A