Background on the Fraud & Waste Hotline Program

In 2002, a Fraud and Waste Hotline was established to allow employees, Councillors and members of the public to report allegations of fraud, waste or other wrongdoing without fear of retribution.

This program:

  • Protects City assets
  • Reduces losses
  • Deters fraud, wrongdoing and waste
  • Strengthens internal controls
  • Improves policies and procedures
  • Increases operational efficiencies
  • Identifies trends, addresses risks, makes action-oriented recommendations to management, and informs the Auditor General’s annual work plan