Shelter, Support and Housing Administration (SSHA) ensures that people experiencing homelessness have access to emergency shelter and wrap-around supports, while assisting them to develop permanent housing plans. The Division’s services fall under three main areas:
You can expect to be treated with dignity and respect and to receive professional, prompt and polite service. Abuse, threats, racist statements, etc. will not be tolerated. We will attempt to resolve all complaints but cannot guarantee all complainants will be satisfied with the resolution.
We commit to:
Get information on how to submit a complaint or compliment to SSHA.