Change Management focuses on the people side of change by applying a structured process and a set of tools to transition an organization and achieve the expected benefits.

The Change Management Roadmap

The Change Management Roadmap depicts an end-to-end roadmap of activities and supporting tools designed to help deliver a successful change program. It consists of two views, the Activity View and the Tools View.

The Activity View illustrates the activities necessary to navigate the people side of change for your project from beginning through sustainment. These activities should be considered for all change projects regardless of size, scope or complexity. The Tools View features the change management tools available to you for a successful end-to-end transformational change project. Assess your project needs and use the tools available to meet your specific change objective.

The Activity View and Tools View will be posted here soon. In the meantime, please email change@toronto.ca to obtain copies.