Court Services provides administrative and support services to the public using the Provincial Offences Courts in Toronto and three of the City’s adjudicative boards: Administrative Penalty Tribunal, Toronto Licensing Tribunal and Toronto Local Appeal Body. Services include providing accessible facilities and processes for trial and dispute resolution, filing of Provincial Offences charges, pre- and post-tribunal and court dispute applications; post court interventions and payment of Provincial Offences fines through delivery of the following services:

  • Provincial Offences and Tribunal Dispute Resolution
  • Default Fine Collection Management
  • Court Case Management

Court Services provide services through a network of 25 trial courtrooms, 11 tribunal hearing spaces; 6 intake hearing rooms and 37 public service counter stations at four geographical locations (East, West, South, and North) and through online, call centre and email customer service channels.

Download the Budget Analyst Notes for Court Services for detailed information on service levels, key initiatives, challenges and performance measures. You can also review budget highlights below.

Court Services’ key objective is to ensure and improve public access to the tribunals and the justice system for provincial offences while providing efficient support to stakeholders by maintaining or improving service levels, seeking operational efficiencies through streamlined processes that ultimately lower the cost of operations in collaboration with the provincial government and other City divisions and agencies.

Download the Court Services Program Map to better understand the services and activities Court Services delivers on behalf of the City.

Operating Budget

The total cost to deliver these services to Toronto residents is $52.4 million gross and ($6.4) million net.


  • (500.5)% Budget decrease over the 2018 Approved Net Operating Budget to maintain existing service levels and meet additional service demands.
  • $0.004M Efficiency savings in facilities management costs.
  • $2.710M New/enhanced funding to implement new Cannabis laws and stiffer penalties for distracted driving in Ontario with funding generated from increased fine revenues and temporary relocation costs of courtrooms and offices from 481 University Avenue funded from the tax base
  • 2020/2021 Increases primarily for known inflationary adjustments for salaries, benefits and facilities management costs.

Key Challenges

  • Significantly increased charge volumes resulting from the implementation of the following legislative developments:
    • Legalization of Cannabis in Ontario (Bill C-45);
    • Stiffer penalties for Distracted Driving;
    • Red Light Camera expansion and implementation of Automatic Speed Enforcement initiatives;
    • Modernization of the Provincial Offences Act.
  • Temporary relocation of the courtrooms and offices at 481 University Avenue until the redevelopment at St. Lawrence Market is complete.

Priority Actions

  • Funding of $2.6 million is included in the 2019 Budget to implement new Cannabis laws and stiffer penalties for distracted driving in Ontario in compliance with provincial legislation.
  • Funding of $0.100 million is included in the budget to secure and retrofit a temporary lease space to replace the courtrooms and office space currently located at 481 University Avenue.
  • Continue work with relevant City Divisions and the Province to implement enhanced collection tools to improve collection rates.

Find more information on specific City issues, opportunities and challenges in the briefing notes and reports prepared by City staff. Documents will be posted as they become available.

Presentations made to committee and City Council provide an overview of the 2019 City budget. Documents will be posted as they become available.