Facilities, Real Estate, Environment & Energy (FREEE) works across the City with clients and stakeholders to deliver a comprehensive range of facility management, real estate services and sustainability programs in an efficient and effective manner that maximizes the City’s property assets and delivers service excellence. FREEE delivers the following services:

  • Facilities Management
  • Real Estate
  • Environment and Energy

FREEE has lead responsibility for capital preservation, repairs and improvements for 469 City-owned facilities with an approximate replacement value of $4.7 billion, covering more than 11.8 million square feet. Approximately 20 per cent of the city-wide portfolio of facilities are under direct capital management of the FREEE program with project management support services being provided across the City portfolio.

Download the Budget Analyst Notes for Facilities, Real Estate, Environment & Energy for detailed information on service levels, key initiatives, challenges and performance measures. You can also review budget highlights below.

Facilities, Real Estate, Environment & Energy works collaboratively and responsibly with clients to advance City-wide priorities by protecting and maximizing the City’s property assets in an innovative and fiscally sustainable manner.

Download the Facilities, Real Estate, Environment & Energy Program Map to better understand the services and activities FREEE delivers on behalf of the City.

Operating Budget

The total cost to deliver these services to Toronto residents is $206.8 million gross and $72.5 million net.


  • 0.6% Budget increase over the 2018 Approved Net Operating Budget to maintain existing service levels and meet additional service demands.
  • $1.736M Efficiency savings across the Program with no major service impacts.
  • $1.350M New/enhanced funding primarily to implement the TransformTO short term strategies.
  • 2020/2021 Increases primarily for known inflationary adjustments for salaries, benefits and contracts, offset by incremental recoveries from funding divisions and inflationary increases to user fees.

Key Challenges

  • Managing energy costs through energy initiatives that reduce consumption.
  • Improving resiliency to high impact extreme weather events and mitigating potential damages.
  • Aging Facility Infrastructure – balancing financial resources with an estimated $600 million + accumulated SOGR backlog (15.4 per cent of asset value).
  • Strategic Capital Project Development – revitalization of major public spaces while the facilities remain open to the public, including Union Station and St. Lawrence Market.
  • People Development – attracting and retaining talent with specialized skill sets.

Priority Actions

  • Modernization through the new city-wide real estate model – developing a city-wide integrated real estate portfolio strategy, including alignment of operational activities.
  • Operational Effectiveness – focus on maintenance and best use of City assets, efficient delivery of capital program, and increase in energy conservation to control the program’s cost base.
  • TransformTO – continued development and implementation of TransformTO strategies to reduce greenhouse gas emissions to the environment by 80 per cent from 1990 level by 2050.

Capital Budget and Plan

The 10-year Capital Plan is $1.324 billion align with FREEE’s objectives to support environmental sustainability, maintain the State of Good Repair for more than 469 facilities and buildings, and implement existing and new service improvement projects for the City of Toronto and client Programs.

Highlights – 1 Year

  • $4.000M Enable compliance with Accessibility for Ontarians with Disability Act (AODA) in facilities across the Program by 2025.
  • $11.270M Continue delivery of the Sustainable Energy Program projects, ranging from identifying energy from sustainable sources to providing cleaner alternatives to generating energy from fossil fuels, to implementing energy generation and conservation solutions in facilities to build efficiencies and resiliency.
  • $69.217M Address State of Good Repair capital work.
  • $63.124M Continue Service Improvement projects including delivery of Union Station Revitalization, St. Lawrence Market North Redevelopment, Office Modernization Program and the New Etobicoke Civic Center.

Highlights – 10 Years

  • $10.000M Growth Related projects earmarking funding for the acquisition of surplus School Lands.
  • $37.980M Health & Safety projects for emergency repairs and addressing security matters at facilities.
  • $212.512M Legislated projects such as environmental remediation and barrier-free/accessibility to ensure Accessibility to Ontarians with Disability Act (AODA) compliance.
  • $476.339M Service Improvement projects comprising of Energy Retrofit and Renewable Energy Projects, and large scale multi-year redevelopment and revitalization projects such as Union Station, St. Lawrence Market, Etobicoke Civic Centre, and Old City Hall.
  • $587.473M State of Good Repair (SOGR) projects representing the largest portion of funding to maintain assets in a condition that is functional, safe and meets the long-term needs of facility users.

Presentations made to committee and City Council provide an overview of the 2019 City budget. Documents will be posted as they become available.