The Toronto Transit Commission (TTC) provides a reliable, efficient and integrated bus, streetcar and subway network that draws its high standards of customer care from its traditions of safety, service and courtesy. The TTC provides Conventional Transit service for an estimated 526.3 million rides with service that spans 254 million kilometres and 9.5 million hours in 2019. Wheel-Trans service provides door-to-door accessible transit service of approximately 4.3 million rides for passengers with any disability that prevents them from using conventional transit services, including physical, sensory, cognitive and/or mental health disabilities.

Download the Budget Analyst Notes for the Toronto Transit Commission for detailed information on service levels, key initiatives, challenges and performance measures. You can also review budget highlights below.

The Toronto Transit Commission provides friendly, safe and effective transit services to those who live in, work in, and visit our City in order to achieve our strategic objectives focused on safety, customers, employees, assets, growth, financial sustainability and reputation.

Download the Toronto Transit Commission Program Map to better understand the services and activities TTC delivers on behalf of the City of Toronto.

Operating Budget

The total cost to deliver these services to Toronto residents is $2.059 billion gross and $763 million net.

Highlights

  • 3.0% or $22M Budget increase over the 2018 Approved Net Operating Budget to maintain existing service levels and meet additional service demands.
  • $30.6M to fund TTC’s recently ratified Collective Bargaining Agreement as a result of the Collective Bargaining Agreement.
  • $22.9M to fully implement 2 hour time-based transfers and capacity improvement implementation.
  • $18.5M for PRESTO Transition costs
  • $13.0M for diesel fuel price increases
  • 2020/2021 Increases primarily for known inflationary adjustments for salaries, benefits and contracts, as well as operating the new McNicoll Bus garage and to be opened in 2020 and Eglinton Crosstown.

Key Challenges

Operating
  • Putting Out the Service we Advertise
  • Responding to Customer Demand
Capital
  • Preserving system reliability and improving system capacity

Priority Actions

Operating
  • Additional operators and operator support staff to build service resiliency and ensure timely recruiting and training of operators.
  • Continuation of 2018 Capacity Improvements.
  • 50,000 new service hours in 2019 to address route reliability and emerging transit demands.
Capital
  • Introduce 15 year Capital Investment Plan.
  • Partnership with the City to pursue a tri-party partnership between Federal and Provincial governments and the City of Toronto for a dedicated long-term stable and predictable funding plan.

Capital Budget and Plan

The staff-recommended 10-year Capital Plan is $6.229 billion. The Plan supports the TTC’s seven strategic objectives: safety, customer, people, assets, growth, financial sustainability, and reputation.

Highlights – 1 Year

  • $321.8M for the purchase of 250 buses, of which 50 are electric, partially funded by the Public Transit Infrastructure Fund (PTIF) of $118.7M (36.9
  • per cent).
  • $296.9M for the purchase of 78 streetcars to complete the plan to purchase a total of 204.
  • $135.4M for the Other Buildings and Structures project. The expansion of transit requires new locations to store and maintain TTC vehicles. The TTC will open the McNicoll Bus Garage in 2020 and is planning for a new subway maintenance and storage facility on Line 2.
  • $62.3M To support Automatic Train Control on Line 1.
  • $37M in technology investments including SAP and VISION to provide better information for scheduling and planning, and improved real-time information for operators and customers.

Highlights – 10 Years

  • $4.787B for SOGR projects comprising 76.9 per cent of the 10-Year Capital Budget and Plan. This includes $4.176 billion to continue the SOGR projects for transit-related infrastructure and vehicle replacement, and Fire Ventilation Upgrade $614.770 million to support Automatic Train Control (ATC) on Line 1 and Information Technology system infrastructure.
  • $875.8M for Health and Safety and Legislated projects primarily to support the Easier Access Program ($586.309M) to ensure AODA compliance by 2025.
  • $227.5M for Growth Related projects including the continued construction of the McNicoll Bus Garage facility ($115.181M)
  • $338.0M for Service Improvement projects mainly related to the purchase of buses to improve service ($154.208M).

Presentations made to committee and City Council provide an overview of the 2019 City budget. Documents will be posted as they become available.