We are one of the largest zoos in Canada, home to over 5,000 animals representing 500 species on more than 700 acres of land adjacent to Canada’s new Rouge National Urban Park. The Zoo offers full-year access to seven bioregion displays with over 10 kilometers of walking trails, including gift shops, exhibits, rides, food services and guest services. Toronto Zoo delivers the following services:

  • Zoo Visitor Services
  • Zoo Fundraising and Strategic Partnerships
  • Zoo Conservation and Science

Toronto Zoo has stewardship over buildings, infrastructure, natural resource assets, and the wildlife population.

Download the detailed Budget Analyst Notes for Toronto Zoo. You can also review budget highlights below.

The Toronto Zoo provides a living centre for education and science, committed to providing compelling guest experiences and inspiring passion to protect wildlife and habitats.

Download the Toronto Zoo Program Map.

Operating Budget

The total cost to deliver these services to Toronto residents is $53.1 million gross and $12.5 million net.


  • 0.2% Budget decrease over the 2018 Approved Net Operating Budget to meet City budget requirements.
  • $0.499M Increase in base expenditure due to increased utility costs, cost of living adjustments (COLA) offset by reductions of panda-related expenditure due to Panda departure.
  • $0.030M Net revenue from an enhanced school program experience.
  • 2020/2021 Increases attributable to COLA, inflationary increases in utilities and other expenditures to maintain attendance at 1.295 million visitors.

Key Challenges

  • Achieving attendance target in a highly competitive market.
  • Enable Toronto Zoo Wildlife Conservancy to focus on campaign to raise funds for exhibit improvements and conservation and education programs.
  • Continued implementation of the 2015 – 2020 Strategic Plan and the Master Plan which outlines future direction of the Zoo.
  • Create opportunities for new audiences to connect with and support the new mission and increase revenue and attendance.
  • Availability of resources to maximize the opportunity to capture grants available to fund conservation and research programs.

Priority Actions

  • Revitalize exhibits and amenities and develop new memorable experiences to increase support for the mission of the Zoo.
  • Develop a strong relationship with the new fundraising entity to facilitate significant contributions to the Zoo and Zoo fundraising priorities.
  • Create complementary short-term programming for the Special Events Centre and other locations throughout the Zoo as added value or new revenue offerings to promote the Zoo’s mission.
  • Finalize detailed design and commence construction of the outdoor orangutan habitat, the next major enhancement for the Zoo for 2020.

Capital Budget and Plan

The 10-year Capital Plan is $83.3 million to support the Toronto Zoo 2016 Master Plan, which reflects a balance of modernization, transformational, and innovative initiatives to drive growth, improve conservation and science efforts, and better serve the public.

Highlights – 1 Year

  • $2.195M Commence design work for the Welcome Area to improve access and first impression for visitors.
  • $1.327M Update the ramp at the IndoMalaya Pavilion to improve winter accessibility to meet AODA requirement.
  • $1.228M Add two winterized Zoomobiles to help guests access the Pavilions in inclement weather.
  • $1.150M Repair and replace building components guided by the results of a Building Condition Audit and Site Services Study.
  • $1.063M Complete design phase and begin construction of the Orangutan Outdoor Exhibit.

Highlights – 10 Years

  • $68.228M State of Good Repair projects to invest in refurbishing exhibits, building and services as well as construction of Tropical Americas Gallery Construction, Welcome Area – Phase A and Canadian Pavilion.
  • $6.932M Service Improvement projects to invest in wildlife program improvement, an all season play area and an addition of two winterized Zoomobiles.
  • $6.501M Growth projects to extend the Carolinian Forest experience to include the Ravens Roost, a year-round “glamping” retreat.
  • $1.327M Legislated projects for improving winter accessibility.

Find more information on specific City issues, opportunities and challenges in the briefing notes and reports prepared by City staff. Documents will be posted as they become available.

Presentations made to committee and City Council provide an overview of the 2019 City budget. Documents will be posted as they become available.