Social Development, Finance & Administration (SDFA) leads the City’s commitment to provide inclusive and safe neighbourhoods and communities. Staff build and leverage intergovernmental and community partnerships to develop and deliver integrated services that are responsive to community social needs. The Program provides financial and program support to the City’s Community and Social Services programs.

Budget Notes

The Program provides leadership on the City’s social inclusion and community safety agenda of building safe, strong neighbourhoods and communities. Through internal, inter-governmental and community partnerships, the Program leads integrated service planning and delivery, and responds to other community social needs through social policy research and analysis, to improve individual and neighbourhood outcomes. The Division provides financial and program support and oversight, to operating programs to ensure Cluster A objectives are met.

View the Social Development, Finance & Administration Program Map in greater detail.

Social Development, Finance and Administration (SDFA) leads the City’s commitment to provide inclusive and safe communities. Staff build and leverage intergovernmental and community partnerships to develop and deliver integrated services that are responsive to community social needs. The Program also provides financial and program support to the City’s Cluster-A social services programs.

2018 Budget Summary

The total cost to deliver these services to Toronto residents is $55.289 million gross and $39.531 million net.

Through base expenditure and revenue changes, the Program has offset $0.181 million of the $0.728 million in operating budget pressures arising mainly from inflation on the CPIP Grant, the reversal of one-time funding from the Tax Stabilization Reserve Fund and the known increases in salaries and benefits. Funding is included for 11 new priorities for $7.191 million gross and $6.786 million net (including $4.8 million gross and $4.6 million net for the Transit Fare Equity program) resulting in a net increase of $7.332 million from 2017.

Fast Facts

  • Delivered $20 million in community investment grants for time-limited and on-going programs and services, which support community organizations, engage residents and provide location specific appropriate resources and infrastructure.
  • Managed $1.9 billion in revenue and subsidies from 3 federal and 4 provincial ministries for cost-shared programs and centralized divisional purchase order support to Cluster A programs.
  • Connected 2,636 youth to the labour market through youth employment partnerships.
  • Provided 160 Community Safety & Wellbeing workshops and prevention based initiatives for 7,280 residents and 4,221 service providers.
  • Mobilized resources and support services to communities across the City of Toronto in response to 550 violent critical incidents that had a traumatic impact on Torontonians.
  • Engaged 9,350 Toronto residents and stakeholders and led the development of key social strategies to advance equitable access and outcomes for seniors, trans and gender non-conforming youth, TCHC tenants, and Torontonians of African descent, and to strengthen the City’s relationship with community-based not-for-profit sector.
  • Completed 600 information requests in 2017 – all within Customer Satisfaction Rating and Response Times performance indicators.


  • SDFA provides reports to various standing committees, with the volumes increasing throughout the political term.
  • SDFA continues to undertake an increasing number of requests to develop strategic Social Development Plans and Action Plans for communities across the city.
  • The number of strategic reports has increased substantially in 2017 reflecting the attention to social issue resolution at the City of Toronto.

Key Service Deliverables for 2018

Social Development, Finance & Administration provides leadership to develop and implement a socially inclusive, community safety agenda for the City, foster safe and strong neighbourhoods and communities, promote community engagement and advance life skill opportunities for youth.

The 2018 Operating Budget will enable the Program to:

  • Implement recommendations of the FOCUS Toronto Youth Violence Prevention in 4 FOCUS areas.
  • Implement expansion plan for FOCUS Toronto to 3 additional communities based on the funding from the Provincial Government.
  • Manage an expanded the Newcomer Services Kiosk program to provide broader support in to additional locations.
  • Further develop and continue to manage innovative policies and programs that advance inclusive economic growth.
  • Strengthen the Healthy Kids Community Challenge program.
  • Deliver a Transgender Youth Service Plan with a focus on equitable access and service delivery.
  • Implement the new Community Space Tenancy Policy and launch a web portal identifying City spaces available for lease at below market rent.
  • Work with sponsors, donors and City Divisions to ensure the timely implementation of initiatives such as Recipe for Community, Newcomer Day, Green Market Acceleration Program and Moss Park redevelopment.
  • Further develop the collaborative relationships with colleges and universities to enhance city-building initiatives.
  • Deliver a Disaggregated Data Strategy framework for the City of Toronto to support assessment of equity of service access.
  • Implement the new online granting system that makes it easier for applicants and grantees to access and report on funding.
  • Deliver Phase 1 of the Transit Fare Equity Program that provides a subsidy to reduce the cost public transit for low-income residents receiving the Ontario Disability Support Program (ODSP) and Ontario Works (OW).
  • Deliver community partnership initiatives to support a 5-year anti-black racism program.

Our Key Issues & Priority Actions

  • Meeting community needs and resident expectations about the level of investment and pace of change on poverty reduction efforts. SDFA will continue to:
    • Develop Poverty Reduction Strategy Term Action Plan (2019-2022) based on the evaluation of PRS Action Plan 1 outcomes.
    • Implement recommendations of FOCUS Toronto Youth Violence Prevention in 4 Focus areas.
  • Addressing the complex needs of vulnerable Torontonians that cross multiple service systems and jurisdictions continues to be a challenge.
    • Continue to focus on the development of new approaches, models and relationships to deliver quality service that makes Toronto a more equitable and prosperous City.
    • Lead the implementation plan for Tenants First – A Way Forward for Toronto Community Housing and Social Housing in Toronto.
  • Strengthening crisis response due to increased levels of gun violence in the City of Toronto.
    • The 2018 Budget includes funding of $0.243 million for Youth Violence Prevention initiatives.

2018 Operating Budget Highlights

  • The 2018 Operating Budget for Social Development, Finance and Administration is $55.289 million gross and $39.531 million net, representing an increase of 22.8% to the 2017 Approved Operating Budget. The Program was able to partly offset the pressure resulting from the inflationary impacts of CPIP and the loss of one-time funding for the Toronto Newcomer Office. Savings are included through the following measures:
    • Base expenditure reductions ($0.105 million).
    • Revenue changes ($0.076 million).
  • Staff complement will increase by 11.0 from 2017 to 2018 reflecting the conclusion of 3rd party grants and City funded programming.
  • The 2018 Operating Budget includes funding for:
    • Ongoing administration of the Toronto Youth Job Corps program for $3.983 million.
    • Continued support for the Youth Partnerships & Employment program of $0.760 million.
    • Year 2 of the TCHC project management office for $0.667 million.

Social Development, Finance & Administration 2018 Budget Infographic
Social Development, Finance & Administration Infographic