This glossary provides stakeholders with a list of key terms and definitions for housing and homelessness services.

The service system overview groups services into related categories.

The glossary and service system overview are not intended to convey information about eligibility criteria or application processes for people needing the services.

To provide feedback on the glossary and service system overview email ssha@toronto.ca.

Information on how to access programs and services can be found inĀ Housing & Shelter and Financial & Employment Support.

Letter Term
A to Z list of terms
#

24-hour Respite Site

24-hour Women’s Drop-in

A

 

Affordable Home Ownership Program

Affordable Housing Program

Affordable Rental Housing Program

Allied Shelter Services

Alternative Housing

Alternative Space Program

B Bridging Grant
C

Central Intake

Centralized Waiting List

Commercial Rent Supplement Program

Community & Economic Reintegration Team (CERT)

Community Based Housing Help

Co-operative Housing

Coordinated Access to Housing and Supports

D Drop-in Services
E

Emergency Shelter Program

Eviction Prevention in the Community (EPIC) Program

Eviction Prevention Services

Extreme Cleaning Services

F

Financial Support Services

Financial Trusteeship

Fixed Rate Rent Supplement Program

Follow-up Supports Program

Furniture Banks

G

H

 

Habitat Services Program

Harm Reduction

Homeless Outreach and Overnight Services

Homeless Shelters

Housing Affordability

Housing Allowance

Housing Benefits

Housing Connections

Housing First

Housing Help Centres

Housing Help for Shelter Clients

Housing Help Services

Housing Stability

Housing Stability Service System

Housing Support Services

I

ID Clinics

Indigenous Housing

Indigenous Organization

J
K
L

Layered Housing with Supports Program

Local Housing Corporation

M

Mandate for Housing Providers

Market Rate Rental Housing

Motel/Hotel Shelter Program

N Non-profit Housing
O Out Of the Cold (OOTC) Program
P

Part-time Shelter Beds

Portable Housing Benefit

Pre-employment Supports

Private Market Rental Housing

Public Housing

Q
R

Random Draw for Affordable Housing Units

Rent-Geared-to-Income (RGI)

Rent Supplement

Rooming House Emergency Relocation Program

S

Seniors Subsidized Housing

Service System Manager

Services to Find Housing and Prevent Homelessness

Shelter Management Information System (SMIS)

Shelter Sectors

Social and Affordable Housing

Social Housing

Street Outreach Services

Streets to Homes Assessment and Referral Centre (SHARC)

Streets to Homes Assessment and Referral Centre (SHARC) Respite

Streets to Homes (S2H) Program

Strong Communities Rent Supplement Program

Supportive Housing for Mental Health and Addictions

Supports to Daily Living Program

T

Tenant Defence Fund Program

Tenant Hotline

Tenant Relocation Support Services

Toronto Community Housing Corporation (TCHC)

Toronto Non-profit Rent Supplement Program

Toronto Rent Bank

Transitional Housing

Transitional Shelter Program

U
V
W Warming Centre
X
Y
Z