Toronto partners with Canadian municipalities through the Municipal Benchmarking Network Canada. The Municipal Benchmarking Network Canada collects and reports results across a range of municipal service areas on an annual basis.

MBNCanada fosters and supports a culture of service excellence in municipal government by creating new ways to measure, share and compare performance data and operational practices.

The MBNCanada municipalities jointly issue a Performance Measurement Report, which includes results for three years, sorted alphabetically. The MBNCanada Performance Measurement Report does not evaluate or explain the performance results for any single municipality, as that is done through local reporting by each respective municipality.  Toronto’s MBNCanada results are also available from the City of Toronto’s Open Data Portal.

Review the current version of the MBNCanada Performance Measurement Report that was released on December 21st 2020.

 

This report provides detailed information about 36 service areas. Over ten years of Toronto’s historical data are included to examine short and long-term internal trends. The data collection process for the information published in this report is a result of a joint effort with other municipalities through the Municipal Benchmarking Network Canada (formerly the Ontario Municipal CAOs Benchmarking Initiative). Toronto’s results are compared externally to the other MBNCanada municipalities.