When examining Toronto’s service delivery performance it is important to consider that municipal property taxes represent approximately 10 per cent of all taxes paid annually, by an average family, to all orders of government in 2017. This section highlights several key considerations when reviewing Toronto’s performance results.
Read the Introduction and Context (188 KB)
This Guide will help you understand how to interpret the information that is presented in this Report, including:
Read the 2017 Guide to Toronto’s Performance Results (382KB)
The City provides access to Toronto’s performance results over time, and in relation to other Canadian municipalities, for 36 of the major services.
Please review the full version of the 2017 Performance Measurement and Benchmarking Report (6 MB)