This resource list is updated regularly with supports and services provided by both government and community organizations.
Resources for Parents and Caregivers
- City of Toronto EarlyON: EarlyON Child and Family Centres offer free programs to parents/caregivers and their children from birth to six years of age. These centres welcome all families to participate in quality programs that help strengthen adult-child relationships, support parent education, and foster healthy child development.
- EarlyON Centres Providing Virtual Programs and Services: Virtual programs and telephone services to support parents and engage young children and their families, including story, music, craft, cooking, fitness activities and telephone services for families seeking additional support.
- Educational Activities that Promote Healthy Child Development at Home: Printable resource PDF with activities that parents/caregivers can engage in with their young children.
- Use the Library from Home for Kids: Children’s stories in over 16 languages, available over the phone. Storytime on YouTube. Songs, stories, activities and games to help your little ones develop their early literacy skills.
- Free Online Programs for Girls 7-17 in South Etobicoke: The Jean Augustine Centre offers programs with a focus on empowerment, leadership, civic engagement and mentorship.
- Play & Learn: Engaging activities to challenge your child and help them learn, grow, and thrive.
- Busy Toddler: Hands-on, play-based learning activities for your toddler.
- How to Talk to Your Child About COVID-19: Guide for having an open, supportive discussion with your children to help them understand, cope and even make a positive contribution for others.
- Tools for Raising an Extraordinary Person: Behaviour management strategies you can try with your children.
- Healthy Babies Healthy Children (HBHC): Telephone support, virtual video visits, and in person home visits for vulnerable populations. Call 416-338-7600 for questions/concerns.
- Breastfeeding Support: Telephone support for breastfeeding. Virtual support offered if feasible. List of hospital-based breastfeeding clinics currently providing service.
- Welcome to Parenting (WTP): Free online prenatal program that you can access anytime and anywhere. Provides information on pregnancy, childbirth, and parenting. Helps you gain the knowledge, skills, and confidence you need as a pregnant individual, new parent, partner or support person.
- Breastfeeding When COVID-positive: Precautions to take while breastfeeding to avoid giving the virus to your baby.
- Pregnancy to Parenting Blog: Information from health professionals.
- Kids Help Phone: 24/7 help-line offering professional counselling, information, and referrals. 1-800-668-6868 or Text CONNECT 686868.
- Postpartum Adjustment Program (PAP): Free services for women who are experiencing postpartum depression and anxiety, having difficulty adjusting after having a baby and who have a baby less than one year of age. 416-338-7600.
- Free Online Programs for Girls 7-17: The Jean Augustine Centre offers programs with a focus on empowerment, leadership, civic engagement and mentorship.
Mental Health Supports
- COVID-19 Mental Health: Provides a support sheet which is available in a number of languages. Amharic | Arabic | Bengali | Farsi | Gujarati | French | Pashto | Portuguese | Punjabi | Simplified Chinese | Somali | Spanish | Tamil | Urdu | Vietnamese
- COVID-19: Mental Health Resources from City of Toronto: Provides a mental health support webpage with a variety of resources.
- Children’s Mental Health Ontario (CMHO): Helps parents/caregivers who are concerned about their child’s mental health find further mental health supports if needed. Provides Back-to-School Mental Health Kits.
- Lumenus Community Services: Provides free counselling services to families. Call 416-482-0081, press 5 to book a phone counselling session on Mondays, Tuesdays, and Thursdays from 1:30 p.m. to 6 p.m. Call 416-482-0081, press 6 to book a phone counselling session on Mondays, Tuesdays, Fridays from 9 a.m. to 1:30 p.m. and Wednesday 11 a.m. to 7 p.m.
- Mental Health T.O.: Connects infants, children, youth and families to telephone or video counselling mental health services in Toronto. Single access number for free mental health counselling: 1-866-585-6486. Requires no fee, no appointment, no Health Card at six locations across Toronto.
- Infographic of Virtual Care for Mental Health & Addictions During the COVID-19 Pandemic: Identifies mental health services that are available in English and French.
- Centre francophone du Grand Toronto Mental Health Services (French only): Offers mental health therapy/counselling for individuals, couples and families, and therapeutic groups in French for Francophones aged 18 and over. Services are free and confidential. Call 647-688-0734 for individual sessions or 416-922-2672 (ext. 290) for a psychosocial assessment.
- Centre francophone du Grand Toronto Mental Health Crisis Line (French only): Crisis support line that provides culturally-appropriate mental health services for young people under 25. Open Monday to Friday from 8:30 a.m. to 4:30 p.m. at 647-881-6761 or 647-268-2016.
- Free iCBT (internet-based Cognitive Behavioural Therapy) programs to support anxiety and depression during COVID
- Bounce Back – Reclaim Your Health: A free self-help program for adults and youth 15+ that combines skill-building workbooks, online videos and a telephone coach to help you regain positive mental health.
- 24/7 Emotional Support: City of Toronto Distress Centre: 24/7 emotional support, crisis intervention and suicide prevention, intervention & help beyond intervention.
- Kids Helpline: Emotional Support for Kids during the COVID-19 pandemic.
- Crisis Text Line: Offers free, 24/7 support for people in crisis. Text HOME to 686868 in Canada to text with a trained Crisis Responder.
- Gerstein Crisis Centre: 24/7 crisis support by phone or through a mobile crisis team that will come to where you are. Virtual wellness programs. Call 416-929-5200.
- Mental Health Services in Toronto: A 211 list of mental health service providers in Toronto. These services may be impacted by COVID-19. Please contact the service providers before visiting in person if they provide in-person services.
- Centre for Addiction and Mental Health: COVID-19 FAQs and other related resources. Specific information available for people with developmental disabilities and their families, people who use substances, and people who are marginally housed or homeless.
- Sick Kids – COVID-19 Learning Hub: Resources on how to support your child’s mental health and general well-being through physical activity, sleep, nutrition and learning.
- Stress Strategies by the Psychology Foundation: Creates a customized Stress Management Plan just for you.
- Yorktown Family Services: Counselling offered by scheduled phone and webinar sessions. Call 416-669-3521.
- Togetherall: An online peer-to-peer support community to support your mental health.
- Online Addiction Resources:
While at Home – Utilizing Your Time
- New Canadians Café: Online webinars on various topics to best utilize your time at home – from boosting productivity when working from home to upskilling for that dream job, acing video interviews to virtual networking 101, and exploring Canada as a newcomer while staying indoors.
- Stay, Play and Learn at Home: City of Toronto web page for free, high-quality recreation, active living, arts and culture activities for all ages to enjoy while staying, playing, and learning at home. Sort by audience for different target age groups – many activities are for everyone. Check back for updates and additions to this list.
For the most detailed and up-to-date information about Canada Recovery Benefits (CRB), please visit Canada’s CRB web page.
- Canada Recovery Benefits (CRB): If you have stopped working because of COVID- 19, the Canada Recovery Benefit (CRB) may provide you with temporary income support.
- Financial Support for Individuals (Canada Economic Response Plan): Support for individuals and families, people facing loss of income (CRB), indigenous peoples, those who need it most, seniors, and students and recent graduates.
- Financial Assistance for Newcomers, Refugees and Temporary Residents: Information about COVID-19 financial support is provided in multiple languages on this page. It includes a section on frequently asked questions for newcomers, refugees and temporary residents.
- Financial Assistance for People Receiving Ontario Works and Ontario Disability Support Program (ODSP): Learn about temporary program changes during the COVID-19 outbreak for Ontario Works and the Ontario Disability Support Program. If you have exceptional COVID-19-related costs, you may be eligible for discretionary benefits.
- Financial and Social Support During COVID 19 (City of Toronto): Specific information available for tenants, property owners, pet owners, seniors and vulnerable people.
- Emergency Assistance for people during COVID-19 (Ministry of Children, Community and Social Services).
- Free Wi-Fi: Shaw Communication has opened Free Shaw Go Wi-Fi, Canada’s largest Wi-Fi network, to everybody. Look for the Shaw Go network on your device and you can connect free without a login or Shaw ID. You can download the Shaw Go Wi-Fi Finder App on your device and look for areas where Shaw Wi-Fi is available.
- Low-cost internet services: Offers guidance on getting cheap or even free internet in Canada during the COVID-19 pandemic.
Health Information, Services and Supports
- City of Toronto COVID-19 Diagnostic and Assessment Centres: List of diagnostic and assessment centres in Toronto.
- Information Sessions about COVID-19 for Residents in Various Languages: To request a presentation or in-person outreach, please complete the online request form.
- COVID-19 Fact Sheet: Covers the basic information on transmission, prevention, symptoms and testing. It is available in multiple languages: Amharic | Arabic | Bengali | Dari | Farsi | French | Gujarati | Pashtu | Portuguese | Punjabi | Simplified Chinese | Somali | Spanish | Tamil | Urdu | Vietnamese
- Just For Kids Clinic – St. Joseph’s Health Centre: COVID-19 information line to help parents understand their children’s symptoms. Call 416-530-6000 ext. 4095 during the hours of 10 a.m. to 7:30 p.m.
- COVID-19 Mobile Alert App: The Government of Ontario launched the COVID Alert mobile app to protect Ontarians and their communities. Those who download the app receive a phone alert in case of exposure to COVID-19. Individuals who have tested positive to COVID-19 can let others know through the app without sharing any personal information.
- Prescription Drug Coverage: Information about Ontario Drug Benefit Program—prescription drugs coverage—submitting applications and documentation for the Trillium Drug Program and Seniors Co-payment Program with special procedures during COVID-19.
- Dental Services: Free dental care for people who have difficulty accessing dental services in the customary manner. For information to access this service, please call 416-338-7600. As part of the City’s COVID-19 response, select dental clinics will be open for emergency care only for eligible clients. Please call ahead to confirm. Call 416-338-7600.
- Centre francophone du Grand Toronto French-Language Health Services (French only): Provides primary health care and mental health counselling services to Francophones living in and around Toronto. Services are free and confidential. Call 416-922-2672.
- Online Database of Ontario Walk-In Clinics that Offer Services to Uninsured People: Please note that the clinics displayed were contacted by a team of volunteer medical students, research students, and healthcare providers but may be subject to change. Please call clinics first to confirm hours and services.
- Services for Uninsured: Ontario enhanced healthcare coverage for those who do not present Ontario Health Insurance Plan (OHIP) during COVID-19.
- New Resource for Uninsured Patients accessing healthcare during the COVID-19 pandemic in Toronto that covers: who to call if you need help, what to expect if you need to go to a hospital or a COVID-19 assessment centre, which uninsured clinics in Toronto are currently open, and how to get a health card (if you’re eligible).
Housing and Shelter Services
Law and Legal Services
- Questions About the Law Relating to the COVID-19 Situation: Includes information on immigration and refugees, criminal, debt and consumer, family, housing, employment and work, income assistance, provincial offences, tribunals and courts, and wills.
- Barbra Schlifer Clinic: Offers legal, counselling and interpretation services to marginalized populations of women who have survived violence. Call 416-323-9149.
- Legal Aid Ontario: Provides legal assistance for low-income people. Call 416-979-1446.
- Parkdale Legal Clinic: Provide legal and other services, free of charge, to low income individuals. Call 416-531-2411.
- Beware of COVID-19 Scams: With the global spread of COVID-19, scammers are preying on your fears. Canadians are being warned to be careful of the scams that are circulating. Call Canada Anti-Fraud Centre at 1-888-495-8501 if it happens to you.
- Protecting your Social Insurance Number (SIN): Your SIN is confidential and it’s important to protect it from fraudulent use.
- Centre francophone du Grand Toronto Legal Aid Services (French only): Provides low-income people with access to legal services that meet their needs.
Domestic Violence and Crisis Support
- Domestic violence and crisis support lines
- Domestic and Sexual Abuse: Shelter support for victims of domestic violence and sexual abuse.
- Housing assistance for survivors: Priority access to Rent-Geared-to-Income Housing or Portable Housing Benefits for households with current or recent experience of domestic abuse or human trafficking.
Black Community Resources
Indigenous Community Resources
2SLGBTQ+ Community Resources
Information and Announcements from Government Sources
City of Toronto – For City Information
- City of Toronto COVID-19 Main Information Page: Your City of Toronto COVID-19 information hub.
- City of Toronto Lockdown Guide for Toronto Residents: Information on do and don’ts.
- COVID-19: Orders, Directives & Bylaws
- Status of COVID-19 Cases in Toronto: City of Toronto’s geographic information on local COVID-19 cases.
- City of Toronto Essential Resources Mapping Tool: This great mapping tool is an interactive tool for navigating essential services in the City.
- Toronto Public Health Advice: Protecting yourself and others, social distancing, symptoms, reducing spread, vaccine treatment, advice for specific needs, mental health resources.
- COVID-19: Advice for Those with Unique Needs
- City of Toronto COVID-19 Diagnostic and Assessment Centres: List of diagnostic and assessment centres in Toronto.
- Travel Advice: City of Toronto and Government of Canada Travel Advice and Statements.
- Financial Support and Social Support: Income supports, seniors and vulnerable people, tenants and property owners, pet owners.
Ontario Ministry of Health and Long-term Care – For Provincial Information
Public Health Agency of Canada – For National Information
Masks – Face Covering
- Mandatory Mask or Face Covering By-Law: Wearing a mask or face covering will be required in indoor public spaces beginning July 7, 2020 under City of Toronto By-Law 541-2020
- COVIDCare Collective Financial Support for Hygiene Products: Do you require specialty healthcare items (i.e. hygiene products, medication, personal protective gear, etc.) or diet-specific items that cannot be obtained from food banks? COVIDCare Collective provides you financial support.
- TTC Mandated Face Covering Starting July 2
- Information Sheets on Face Covering available in multiple languages. Please click on the language to view or download the information in relevant language. English, Mandarin, Tagalog, Hindi, Arabic, Farsi, Urdu, Pashto, Korean, Bengali, Slovak, Hungarian, Tigrinya, and Amharic
Back to School Information, Supports & Services
Public and Community Services during COVID-19
Thank you to the many contributors including:
- Toronto North Local Immigration Partnership
- Black Health Alliance
- Delta Family Resource Centre
- Indigenous Services Canada
- The 519
If there are additions or changes you would like us to consider, please email EarlyON@toronto.ca with “Resource List” in the subject.