Bond Place Hotel

The Bond Place Hotel has been leased by the City of Toronto to serve as a municipal shelter and will be operated by Dixon Hall Neighbourhood Services.

Location: 65 Dundas St. E.
Tentative client group: All gender
Opening date: August 21, 2020
Service operator: City of Toronto and Dixon Hall

As part of the City’s response to the COVID-19 pandemic and the need for physical distancing in the shelter system, the Bond Place Hotel has been leased by the City of Toronto to serve as a municipal shelter and will be operated by Dixon Hall Neighbourhood Services.

Bond Place Hotel is one of 30 additional sites in 13 different wards across the city as part of the COVID-19 response. City staff have moved more than 3,500 individuals for physical distancing into a combination of hotels, temporary respites, interim and permanent housing.

The City is currently leasing this site from the property owner until the fall of 2020 with the an extension likely through to next spring, similar to almost every site opened during the pandemic.

Virtual Community Information Session

Thank you to everyone who participated in and watched the Bond Hotel Program Information Session on September 10, 2020.

View the presentation and watch a recording of the meeting. While we aim to provide fully accessible content, there is no text alternative available for some of the content on this site. If you require alternate formats or need assistance understanding our maps, drawings, or any other content, please contact us.

200 rooms are available currently with the ability to rent up to the full 285 rooms. The City does not plan to run at full capacity at this stage and a number of rooms will be used for staff office space. This site will be open to adult singles and couples. Beyond the immediate needs to create space in the shelter system, a key focus of this site once open will be to outreach to people currently experiencing homelessness in the Yonge and Dundas neighbourhood to offer them shelter.

The Bond Place Hotel will provide numerous wrap-around support for all clients, including:

  • Staff are always available on-site to support clients 24/7
  • Clients will be assigned a Counsellor/Case Manager who will work with them on developing a permanent housing plan
  • Clients will also be assessed, and the appropriate referrals made for community services and supports both inside the shelter and with outside organizations
  • Three meals daily will be provided along with recreational programming
  • Access to harm reduction which is a is a public health approach that aims to reduce harms related to substance use
  • Inner City Health Associates will also provide a number of mental and physical health related supports including:
    • Seven days a week Nursing Support: 10 a.m. to 6 p.m. daily with two RNs +/- RPN – clinic, in reach and emergency response
    • Three to four days per week Nurse Practitioner Support: clinic and emergency response
    • One day per week primary care physician: clinic
    • Half day per week addictions medicine clinic (on site or virtual)
    • Halt to one day per week psychiatry

The City is currently setting up partnerships with other community agencies to ensure that this is a shelter that can be a resource for the community. Staff are planning walkabouts with key stakeholders in the community, Toronto Police Services and Dixon Hall.

A community engagement process, which includes an informational flyer, an Information Session in mid-September and the establishment of a Community Liaison Committee in late September will also enable community members to learn more information about the site, ask questions, and work with Dixon Hall and the City to ensure the successful integration of this service into your community.

The City’s community engagement facilitator can also be contacted at with any questions.