Bond Place Hotel

The Bond Place Hotel has been leased by the City of Toronto to serve as a municipal shelter and will be operated by Dixon Hall Neighbourhood Services.

Location: 65 Dundas St. E.
Shelter residents: All gender
Number of rooms: 200 (with possibility of up to 285 rooms)
Opened: August 21, 2020
Service operator: City of Toronto and Dixon Hall

As part of the City’s response to the COVID-19 pandemic and the need for physical distancing in the shelter system, the Bond Place Hotel has been leased by the City of Toronto to serve as a municipal shelter and will be operated by Dixon Hall Neighbourhood Services.

Virtual Community Information Session

Thank you to everyone who participated in and watched the Bond Hotel Program Information Session on September 10, 2020.

View the presentation and watch a recording of the meeting. While we aim to provide fully accessible content, there is no text alternative available for some of the content on this site. If you require alternate formats or need assistance understanding our maps, drawings, or any other content, please contact us.

200 rooms are available currently with the ability to rent up to the full 285 rooms. The City does not plan to run at full capacity at this stage and a number of rooms will be used for staff office space. This site will be open to adult singles and couples. Beyond the immediate needs to create space in the shelter system, a key focus of this site once open will be to outreach to people currently experiencing homelessness in the Yonge and Dundas neighbourhood to offer them shelter.

The Bond Place Hotel will provide numerous wrap-around support for all clients, including:

  • Staff are always available on-site to support clients 24/7
  • Clients will be assigned a Counsellor/Case Manager who will work with them on developing a permanent housing plan
  • Clients will also be assessed, and the appropriate referrals made for community services and supports both inside the shelter and with outside organizations
  • Three meals daily will be provided along with recreational programming
  • Access to harm reduction which is a is a public health approach that aims to reduce harms related to substance use
  • Inner City Health Associates will also provide a number of mental and physical health related supports including:
    • Seven days a week Nursing Support: 10 a.m. to 6 p.m. daily with two RNs +/- RPN – clinic, in reach and emergency response
    • Three to four days per week Nurse Practitioner Support: clinic and emergency response
    • One day per week primary care physician: clinic
    • Half day per week addictions medicine clinic (on site or virtual)
    • Half to one day per week psychiatry

The City is currently setting up partnerships with other community agencies to ensure that this is a shelter that can be a resource for the community. Staff are planning walkabouts with key stakeholders in the community, Toronto Police Services and Dixon Hall.

A community engagement process, which includes an informational flyer, an Information Session in mid-September and the establishment of a Community Liaison Committee in late September will also enable community members to learn more information about the site, ask questions, and work with Dixon Hall and the City to ensure the successful integration of this service into your community.

The City’s community engagement facilitator can also be contacted at with any questions.

Toronto is seeing a substantial rise in fatal opioid overdoses and related shelter deaths, which is increasing during the COVID-19 pandemic. This is due to many reasons, such as the need to physically distance, which is resulting in individuals using drugs alone. It is also due to an increase in the toxicity of the unregulated drug supply.

To help save lives, the City is partnering with community agencies to launch iPHARE, an Integrated Prevention and Harm Reduction initiative. iPHARE will include harm reduction and mental health case management services.

It will also include Urgent Public Health Needs Sites, also known as overdose prevention sites or supervised consumption services, in selected shelters, allowing shelter residents to consume drugs under trained supervision to reduce the risk of overdose.

The Bond Place Hotel has been selected to host one of these sites.

The site will not be open to the public. It will be for residents of the hotel only.

iPHARE will save lives, reduce public drug use and reduce drug paraphernalia in parks and public spaces. It will also assist first responders, harm reduction workers and shelter workers who are faced every day with the difficult job of reversing overdoses or coping with overdose fatalities.

You can also sign up to get e-updates, and share your comments and questions online. Visit the iPHARE webpage to learn more.