808 Mt. Pleasant Rd. leased by the City of Toronto to create physical distancing

Location: 808 Mt Pleasant Rd.
Shelter residents: Adult singles and couples
Number of beds: Approximately 120
Opened: July 2020
Service operator: City of Toronto

The Roehampton Hotel was leased by the City in response to the COVID-19 pandemic to help provide additional space for physical distancing and safe indoor space for people living outside. City of Toronto staff operate the site and provide case management, meals and recreational programming. This site also provides access to supports that help some clients find permanent housing.

The opportunity to re-purpose vacant buildings to house people experiencing homelessness is an excellent example of how partnerships and innovative solutions enhance the City’s response to help those experiencing homelessness.

The site is staffed 24/7 with additional video security surveillance and two security guards on-site.

The City is developing a phased transition and relocation plan out of current temporary COVID-19 sites that considers the needs of service users and ensures adequate shelter capacity is maintained.

The current lease for 808 Mount Pleasant Rd. ends on November 30, 2022, and there is an option to extend to May 31, 2023, if needed. The future of the site after November 2022 will be considered as part of the Transition and Relocation plan, which is based on a number of factors, including the availability of temporary sites, future changes to public health guidance, ongoing assessment of shelter demand and the availability of housing with supports.

Learn more about the Transition and Relocation Plan.

Shelter staff are available to support residents 24 hours a day, seven days a week to provide counselling, supportive programming and other wrap-around supports.

Services offered include:

  • case managers who work with clients to develop housing plans
  • meals prepared and provided by City staff
  • recreational and social programming provided by staff and community partners
  • physical and mental health programming, including:
    • Multi-disciplinary Outreach Team (MDOT) who provide mental health services 5 days/week
    • Inner City Health Associates (ICHA) who provide primary health care services
    • NaMeRes Housing and Health Navigation Services
    • Employability specialists
    • Virtual caseworker with Toronto Employment and Support Services (TESS)
    • Immigration and status legal assistance
    • Harm reduction and outreach supports by Toronto Public Health The Works
    • On-site vaccination clinics and supports through the Peer Vaccination Program
    • Sunnybrook Hospital vaccination and support services

Community safety is a priority for City staff. Staff bring management practices that have proven successful and all staff are trained in de-escalation, conflict resolution, and crisis prevention, intervention and case management.

The Midtown School Safety Plan was prepared by the City of Toronto with input from the Toronto Police Service Division 53, Toronto District School Board (TDSB) trustees, TDSB administration, principals and vice-principals of five local schools, as well as representatives of local parent councils.

Read the plan’s details.

City Staff, local schools, childcare centres, school trustees, Toronto Police Services and parent councils meet monthly.

Community Liaison Committee (CLC)

A Community Liaison Committee was established and included representatives of residents, businesses, and community organizations interested in identifying and problem-solving concerns and challenges related to the shelter in collaboration with City staff to ensure successful integration of the shelter into the community.

Review the Community Liaison Committee Terms of Reference

The CLC one year term expired in October 2021. Members were invited to continue to sit on the Roehampton Community Liaison Committee and to invite new members.

Members include but are not limited to local Residents and some represent wider community groups such as:

  • Leaside Residence Association
  • Church of the Transfiguration
  • TDSB Parent Council
  • South Eglinton Ratepayers’ and Residents’ Association
  • 900 Mount Pleasant Road Management
  • Lawrence Park Community Church
  • School Board Trustee Representative
  • Midtown Community Care Team (MCCT)
  • Midtown Safety Facebook Group
  • Manor Road United Church

If you would like more information on the CLC or would like to become a member, please email Roehampton@toronto.ca

Community Meetings

Community Meeting – Understanding the Opioid Crisis

  • At the request of community members, the City facilitated a conversation on Monday, May 17 to discuss the opioid crisis.
  • Review the presentation.

Community Engagement Session

Community Bulletin Updates