David* and his family arrived in Canada as permanent residents in June 2011. David’s goal when he arrived was to find employment in the financial services field – a field he had extensive experience in from his home country.

David completed various financial certifications and worked as a financial advisor on a commission-basis, but was unable to support his family due to the sporadic income. David applied for assistance from Ontario Works and was accepted into the Self-Employment Development Program to give him the supports he needed to continue his work as a financial advisor. David also took on a second general labour job to help support his family.

David was referred to Toronto Employment & Social Services (TESS) where he learned about available job search supports and resources including the Job Incentive Program (JIP). JIP offers volunteer placements with the City of Toronto for residents who receive assistance from Ontario Works or the Ontario Disability Support Program.

David was successful in the JIP recruitment process and accepted a placement providing income tax support at a tax clinic at a TESS office.

David received training through the Canada Revenue Agency to complete tax returns and help TESS clients apply for credits and benefits. David was enthusiastic about his placement and the opportunity to apply his knowledge and experience to the position.

While in the JIP placement, David obtained a full-time position with a major local bank and no longer requires the support of Ontario Works.

* name has been changed to maintain privacy