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The selection of applicants from the waiting list is chronological – when a housing provider has a vacancy, they contact the next applicant on their waiting list.
The exception to the first-come, first-served waiting list system is for applicants who meet certain criteria and are housed on a priority basis.
The City of Toronto rules give priority to the following categories:
- Survivors of domestic abuse and human trafficking.
- Terminally ill applicants who have less than two years to live. Your doctor will need to complete the Request for Priority for Terminally Ill Applicants and submit it to Housing Connections. (Recognizing this priority is optional for housing providers.)
- Over-housed tenants in a rent-geared-to-income housing that is larger than the unit they qualify for under provincial occupancy standards.
In addition, the City of Toronto’s local access rules ensure that individuals who are disadvantaged by a chronological system under the following categories will fill one in seven rent-geared-to-income vacancies:
- people who are homeless
- separated families
- newcomers who are homeless
- youth who are 16 or 17 years old at the time of applying.